Can visa help me directly with an issue concerning my visa debit card? I have tried goi...

GetHuman-gratcas's problema del servizio clienti con Visa da dicembre 2018

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The issue in GetHuman-gratcas's own words
Can visa help me directly with an issue concerning my visa debit card? I have tried going directly through the bank that the card has the checking account with. Custom furniture was ordered online using the visa debit card. Found out company was not fulfilling orders and emailed them. Received no reply, company phone number no longer active. Filled claim with bank and waited ** days and then was told it was outside the timeframe. Escalated claim due to it being custom furniture, waited ** days and was told it was beyond the timeframe to dispute with the merchants bank. Under visa chargeback code **, I should have *** days from when I expected to receive the merchandise, not to exceed *** days.

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Visa

Problema del servizio clienti
Reported by GetHuman-gratcas
dic 12º, 2018 - 4 anni fa
Not resolved
Visto da 27 clienti finora
Problema simile a 138 altri
0 clienti che seguono questo

Timeline

GetHuman-gratcas ha iniziato a lavorare su questo problema
dic 12º, 2018 7:13pm