Hughesnet Phone Number

Calling Hughesnet customer service faster by GetHuman

301-428-5500
Customer service
888-615-0298
New customers
Current Wait: 23 min (11m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Questo è il numero di telefono della sede centrale della Hughes Network a Germantown, MD. Premere 0 per l'operatore e quindi richiedere il supporto dell'account esecutivo. Sarai quindi in grado di parlare con un americano che parla un inglese meraviglioso.

Reasons customers like you called recently

I'm connected but is says no internet
My telephone does not receive calls but I can dial out Ok.Problem was worked on by age...
Cancel my hughesnet account if u have already charged me please return funds to my account.
I am running testmy.net on my Imac running Mojave. I have a Gen * hughes modem. My down...
Need my SAN TO ACCESS MY ACCOUNT ONLINE Dennis Drain
I can't remember my password. Please let me know what it is?
Talk about current service
I currently have internet and phone with Hughes Net , My phone is no dial tone and th...
need to pay my bill and it continues to search for signal
Want to talk about reconnecting
I need support with the service at my camp. *** Loonlake Road. I have called about this...
Internet is running slow and not up to speed.
I need to change payment information prior to next billing.
Unauthorized charge made on debit card
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Hughesnet's Phone-Based Customer Care

Hughesnet is a provider of high-speed satellite Internet service. With more than 1.3 million customers, it isn't surprising that Hughesnet customer service gets a lot of calls each and every day.

Why do People Call Hughesnet Customer Support?

People call Hughesnet customer support for a range of reasons, including:

  • Questions about Hughesnet services
  • Starting, modifying or canceling service
  • Technical support
  • Billing questions
  • Scheduling service calls from a technician

Best Practices for Calling Hughesnet Customer Service

There are several things that you can do to ensure that your call to Hughesnet is handled quickly and professionally:

  • Before calling Hughesnet customer service, make sure that you have all relevant documentation handy. This may include order confirmations, invoices, billing statements, credit card statements, product serial numbers and any correspondence between you and Hughesnet regarding your case or situation.
  • Hughesnet has partnered with Sutherland to provide technical support for connected devices. This service requires a separate subscription, so it is important that you understand the distinction between device technical support and Hughesnet customer service.
  • Hughesnet has different numbers for sales and customer support. Make sure you are calling the correct number.
  • Have pen and paper available so that you can take notes during your call.

How do Consumers Feel About Calling Hughesnet Customer Service?

It appears as though consumers are generally satisfied with the level of customer service provided by Hughesnet. There are no consistent patterns of dissatisfaction to be found in reports online or in the media.

What Kind of Issues can Hughesnet Customer Service Representative Resolve?

Hughesnet customer service representatives can resolve many issues, including issues with beginning, changing, or ending service, scheduling technician service calls, providing assistance with returning equipment, troubleshooting, technical support and researching billing inquiries.

What Can't Be Resolved With a Call to Hughesnet Customer Service?

Hughesnet customer service representatives can provide basic troubleshooting services and resolve some technical issues remotely. In some cases, however, they may have to schedule a technician visit to deal with more serious issues.

In situations where third-party equipment does not appear to be compatible with Hughesnet services and equipment, a customer support agent may be able to suggest a work-around, but, in the end, may not be able to resolve the problem completely. In such cases, you may have to replace your equipment with something that is compatible with Hughesnet.

What Should You Do If You Have an Unsuccessful Call with Hughesnet?

If you get off the phone with Hughesnet customer service and feel as though your questions were not answered or issues resolved, don't fret. You may still have options.

  • First, review the notes that you took while speaking to Hughesnet customer service. You may be able to identify an area of miscommunication.
  • Next, call Hughesnet back. Keep in mind that some customer service representatives have more training and experience than others. There is a good chance that the next person you speak to will be in a better position to provide you with assistance.
  • When you place your second call, explain politely that you've called before and describe both your issue and how the first representative was unable to help. Doing this lets the second representative target your area of dissatisfaction and encourages him or her to figure out a different strategy.
  • If a second call doesn't work, try getting in touch with Hughesnet in a different way. You may be able to submit a request online or contact social media specialists through one of the company's social platform accounts.
  • Hughesnet does have an online user community that is frequented by experienced users. Consider posting your issue or question there.
  • If you signed up for Hughesnet through a third-party dealer, you might consider talking to the dealer to see if management can advocate for you.

Customer Number 301-428-5500 - by the Numbers

Numero di telefono da comporre301-428-5500
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoUffici aziendali
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero14:30
Naviga nel labirinto del telefono verso un essere umanoQuesto è il numero di telefono della sede centrale della Hughes Network a Germantown, MD. Premere 0 per l'operatore e quindi richiedere il supporto dell'account esecutivo. Sarai quindi in grado di parlare con un americano che parla un inglese meraviglioso.
Attesa media
Attesa corrente23
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web
Qualità della comunicazione56%
Qualità dell'aiuto65%
Voti dei clienti2,433
Ultimo aggiornamento delle informazioniMon Nov 30 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Hughesnet's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Hughesnet, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Hughesnet agente. Questo numero di telefono è il miglior numero di telefono di Hughesnet perché 51,780 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 301-428-5500 includono Cancel Service, Setup Payment Arrangement, Lower My Bill, Device Support, Overcharge on Account e altri problemi relativi al servizio clienti. Il call center Hughesnet in cui chiami ha dipendenti da Missouri ed è aperto 24 hours, 7 days in base ai clienti. In totale, Hughesnet ha 8 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Hughesnet, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Hughesnet - by phone or otherwise

Mentre 301-428-5500 è il miglior numero verde di Hughesnet, ci sono 10 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Hughesnet clienti, è chiamare il loro 888-615-0298 numero di telefono per il loro nuovi clienti dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 888-615-0298 per nuovi clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Hughesnet, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Hughesnet.

What is GetHuman's Relationship to Hughesnet?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hughesnet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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