IRS Phone Number

Calling IRS customer service faster by GetHuman

800-829-1040
Customer service
Current Wait: 33 min (29m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 8:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Premere 1 per l'inglese, quindi premere 2 per le imposte sul reddito personali, quindi premere 1, quindi 3, quindi 2, quindi 0 # quando viene richiesto il numero di previdenza sociale, quindi 2
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Reasons customers like you called recently

Past ** days and still no refund what is going on with that. My tax was accepted feb...
I changed my address and I want to know if you got it right I haven't got my stimulus y...
Money paid on quarterly estimates through IRS Direct Pay not applied to our taxes.
Did you receive my tax returns ****, ****, and ****? If so, where is my stimulus check...
My refund was supposed to be **,***.** it changed to *,***. Which makes sense because I...
Have been trying to sign into my IRS account, but my phone number has changed and IRS d...
My husband and I both received $*,*** first stimulus. *Neither one of us received...
Been way past ** since I efiled my return please help me find my refund
I haven’t received my tax return or my stimulus.
Need copy of **** tax return
Checking the status of my payment
I have received a letter telling me to verify my ID, went online to the website given a...
Everytime I try to log into the system. It goes to asking me questions about property m...
I was trying to see did u received my information that was requested Cynthia grice ins...
I am in need of W* from **** from TransWorld systems Inc in order to file for taxes. Ca...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on IRS's Phone-Based Customer Care

The Internal Revenue Service, better known as the IRS, is the United States' tax collection agency. Since this federal agency serves just about everyone living in the country, it isn't surprising that it gets many calls to its customer service center.

Why Do People Call IRS Customer Support?

People call IRS customer support for a range of tax-related questions, including:

  • Questions about and requests for tax forms
  • Questions about tax balances
  • Requests for refund status updates
  • Inquiries about payment plans and offers in compromise
  • Reports of identity theft or questions about communications allegedly from the IRS.
  • Scheduling a meeting with an IRS agent
  • Requesting help from the Taxpayer Advocate Service
  • Requesting information about free tax return preparation services

Best Practices for Calling IRS Customer Service

Unfortunately, many individuals have fallen victim to scams perpetrated by dishonest people claiming to be IRS agents. Calling the IRS, verify that the number you have is correct. You can do this at IRS.gov, which is the only official website for the IRS.

Scammers may provide you with a number and claim that it is for the IRS. However, if you call it, you will be speaking to somebody who is working with the scammer. In addition, do not rely on information, including provided phone numbers, from sent to you or websites other than IRS.gov.

The IRS's website provides a list of numbers for specific divisions and concerns. If you are calling regarding your own taxes, there is a different number than for those individuals who are calling on behalf of someone else. In addition, there are separate lines for those who are calling on behalf of a deceased person's estate, as well as lines for people seeking free help with tax return preparation or the Taxpayer Advocate Service.

Callers to the IRS are required to provide information to the IRS that can establish the caller's identity. A list of required information and documentation for different types of calls can be found on the IRS website, but typically includes:

  • The taxpayer's Social Security Number or taxpayer-identification number plus his or her birthdate.
  • Copies of his or her most recent tax return as well as the tax return he or she is calling about.
  • IRS correspondence
  • Forms permitting the caller to contact the IRS on behalf of another person.

The IRS notes that calls during taxpayer season, January through April, can have wait times of up to 15 minutes. Calls made in May through December can have wait times of up to 27 minutes.

IRS agents will provide you with their name and badge number when you call. Make sure you have pen and paper handy to record this information in case you need to take further action or escalate your concerns.

How Do People Feel About Their Calls to IRS Customer Support?

While the IRS may have a fierce reputation, many people actually report positive experiences with IRS phone representatives. Callers report being treated courteously and being provided with realistic options for dealing with tax questions and issues.

What Kind of Issues Can IRS Customer Support Resolve?

IRS customer service representatives can help with a range of issues, including:

  • Providing callers with tax balances and refund status updates
  • Setting up payment arrangements
  • Discussing alternate options for dealing with taxes
  • Making changes to current payment arrangements
  • Answering questions about appeals and enforcement actions

What Can't Be Resolved by Phone With the IRS?

IRS phone agents cannot provide you with legal or accounting advice. If you have questions about tax obligations or pending tax cases, you will need to speak with a tax return specialist, accountant or attorney. In some cases, you will need to fill out and sign forms that must be returned to the IRS by mail.

What Can I Do If I Am Unhappy With My Call to the IRS?

If you hang up the phone with the IRS feeling frustrated, don't lose heart. There may still be ways to get your questions answered or to resolve your IRS issues.

  • First, write down or type out what happened during your call. This information can be helpful if you call the IRS back or need to appeal your case.
  • In some cases, calling the IRS again may be helpful. While most IRS representatives are well-trained, some have more experience than others and may be better able to provide assistance.
  • You may also want to try scheduling a face-to-face meeting with an IRS agent in your local area. While this can be intimidating, an in-person discussion may be more fruitful than trying to describe tax and financial issues and documents over the phone.
  • The Taxpayer Advocate Service is a department within the IRS that provides free assistance to taxpayers who need expedited services or who are unable to receive a resolution from standard IRS channels.
  • File an appeal by mail. The IRS provides forms for various appeals and these can be requested by phone or downloaded from the IRS's website. When mailing these forms to the IRS, be sure to send them via certified mail so that you can prove the steps you've taken to resolve your issue.

Customer Number 800-829-1040 - by the Numbers

Numero di telefono da comporre800-829-1040
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 7: 00-19: 00 EST
Il momento migliore per comporre il numero08:00
Naviga nel labirinto del telefono verso un essere umanoPremere 1 per l'inglese, quindi premere 2 per le imposte sul reddito personali, quindi premere 1, quindi 3, quindi 2, quindi 0 # quando viene richiesto il numero di previdenza sociale, quindi 2
Attesa media
Attesa corrente33
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web
Qualità della comunicazione83%
Qualità dell'aiuto70%
Voti dei clienti67,496
Ultimo aggiornamento delle informazioniMon Apr 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

IRS's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di IRS, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un IRS agente. Questo numero di telefono è il miglior numero di telefono di IRS perché 2,306,316 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-829-1040 includono Track My Refund, Setup Payment Arrangement, Missing Refund, Ask For Tax Help, Order a Transcript e altri problemi relativi al servizio clienti. Il call center IRS in cui chiami ha dipendenti da Utah, New York, Tennessee ed è aperto Mon-Fri 7am-7pm EST in base ai clienti. In totale, IRS ha 11 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di IRS, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting IRS - by phone or otherwise

Mentre 800-829-1040 è il miglior numero verde di IRS, ci sono 13 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri IRS clienti, è chiamare il loro 800-829-7650 numero di telefono per il loro Programma di prelievo federale dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-829-7650 per Programma di prelievo federale. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare IRS, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for IRS.

What is GetHuman's Relationship to IRS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IRS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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