Juno Phone Number

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888-839-5866
Customer service
Current Wait: 5 min (3m avg)
Hours: 24 hours, 7 days; best time to call: 9am
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Get to a live person fastest: Premere # ad ogni richiesta per richiedere il proprio numero di telefono, quindi 3, quindi 1.
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Reasons customers like you called recently

My ** nonth old grandson has done something to my juno acct. I'm unable to sign in.
I'm looking for on Juno on line banking*My juno
Not getting any trips since signing up
My driver app hasn’t started working
Need to check my balance on this card
HI am I chatting directly with Juno? I have been trying to clear my E mail on the web a...
got the following message:**From: ******@***.com**Date: Monday, Apr **, **** at *:** PM...
I can not get into my account I got a different email address got locked out of my...
I can't get in my account . ********* ss*********** DOB *** WINNERS CT *****
I cant seem to log back into this account, each time I attempt to it says this number i...
Purchase facial scrubber on Amazon won’t stay charged
I need to change my Juno password, as the address and password have been spotted on the...
I am having trouble getting a new password. I CAN'T REMEMBER MY PIN NUMBER.
Hi! Is been * days still nothing. I applied feb**.
I’m not receiving my Princess cruises emails and I was before. It’s not going into junk...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Juno's Phone-Based Customer Care

Juno is a value-priced Internet service provider (ISP) in the United States. As one of the oldest companies providing email and Internet access, it isn't surprising that Juno receives many requests for customer service each and every day.

As a value service, Juno offers limited phone-based customer support. Their policy is to provide free phone-based customer support to new customers (within the first month of sign-up) who are having difficulty connecting to the Internet. Juno otherwise charges a fee for customer service calls, preferring to provide customer service online via an email form.

Why Do People Call Juno Customer Support?

People call Juno customer support for a range of reasons, including:

  • Setting up new service
  • Changing or canceling service
  • Technical support
  • Assistance with passwords, login credentials and hacked accounts
  • Questions about service features
  • Questions about billing

Best Practices for Calling Juno Customer Service

There are several things that you can do to help ensure that your call to Juno customer service is handled quickly and professionally:

  • Understand Juno's customer service policies. If you are not in your first month of service and are not calling about an inability to get online, you must pay a service charge. If you don't want to pay the service charge, request online support.
  • Contact Juno when customer service is available. Juno's customer service team works Monday through Friday, from 9 am to 9 pm Eastern time.
  • If calling for technical support, have your computer or device handy so that you and the representative can troubleshoot together.
  • Have necessary information and documentation handy when calling. This may include your account information, service contract, billing statements, screenshots or previous correspondence concerning your case.
  • Make sure you have pen and paper available so that you can take notes during your call.

How do Consumers Feel About Calling Juno Customer Service?

Consumers appear to have mixed feelings about Juno customer service. Many feel that the limited hours and service fees for phone-based customer service are unfair and make using the service frustrating. Others, however, understand that Juno is a budget service and are willing to accept these limitations.

What Kind of Issues can Juno Customer Service Representative Resolve?

Juno customer service representatives can resolve a range of issues, including setting up, changing and canceling accounts, troubleshooting, providing technical support, addressing problems with account security, and researching billing issues.

What Can't Be Resolved With a Call to Juno Customer Service?

Juno customer service representatives are unable to address technical problems that include service incompatibility with your equipment. While they might be able to suggest a workaround, a serious incompatibility may mean that you'll need to try a new service.

What Should You Do If You Have an Unsuccessful Call with Juno?

If you get off the phone with Juno customer service and feel as though your questions were not answered or your concerns not resolved, don't fret. You still have options.

  • Review your call notes. If you didn't take notes during the call, do so now: Write down what you remember from your conversation. Take note of any areas of possible miscommunication so that you can address these issues in your next communication with Juno.
  • While it is possible to call Juno a second time, keep in mind that you'll have to pay the service fee for this privilege. You may decide to simply take your concerns to Juno's online customer service help page. You'll be able to complete a form that connects you with a customer service representative via email.
  • While email requests can be slower than using the phone, it has its advantages. You'll be able to carefully explain what went wrong with your call and you'll have a written transcript of the communication, which can be helpful if you have to escalate your case.

Customer Number 888-839-5866 - by the Numbers

Numero di telefono da comporre888-839-5866
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero09:00
Naviga nel labirinto del telefono verso un essere umanoPremere # ad ogni richiesta per richiedere il proprio numero di telefono, quindi 3, quindi 1.
Attesa media
Attesa corrente5
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, e-mail, web
Qualità della comunicazione70%
Qualità dell'aiuto81%
Voti dei clienti329
Ultimo aggiornamento delle informazioniTue May 24 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Juno's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Juno, l'attesa attuale in tempo reale in attesa e gli strumenti per saltare direttamente quelle linee telefoniche per arrivare direttamente a un agente Juno. Questo numero di telefono è il miglior numero di telefono di Juno perché 5,520 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito un feedback. Problemi comuni risolti dall'unità di assistenza clienti che risponde alle chiamate a 888-839-5866 includono Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge e altri problemi del servizio clienti. Piuttosto che provare a chiamare prima Juno, considera prima di descrivere il tuo problema; da ciò potremmo essere in grado di consigliarti un modo ottimale per contattarli via telefono, e-mail o web. In totale, Juno ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Juno, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Juno - by phone or otherwise

Sebbene 888-839-5866 sia il miglior numero verde di Juno, ci sono 3 modi totali per metterti in contatto con loro. Il modo migliore per parlare con il loro team di assistenza clienti potrebbe essere semplicemente quello di dire a GetHuman del tuo problema e farci provare a trovare il modo migliore per contattarli o trovare aiuto per quel particolare problema. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite Abuse@Support.Juno.com per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Juno, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Juno.

What is GetHuman's Relationship to Juno?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Juno. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Juno Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Juno contacts
Juno Numero di telefonoBEST
Juno Supporto via email
Juno Help desk
General customer information

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