Turbo Tax Phone Number
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Current Wait: 120 min (89m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am
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Reasons customers like you called recently
I never recieved my stimulus check
My federal tax refund was sent to turbotax and not my bank account so I need to find ou...
My account was closed and my refund was deposited on to that card ho
I never filed my taxes.
I need all my copy’s of my taxes I filed with turbo tax I’m trying to fix my daughters...
I need to find out the date I filed my taxes with You guys. So I can go on irs.com and...
I want to finish up my **** taxes. I paid the $** for support and cannot pull up my acc...
Turbo Tax, trying to find the form used for last year to see if I entered something wro...
Cannot get my account reset. Employees say I don't exist because they cannot find me i...
I filed my taxes with TurboTax last year in **** and the IRS sent me a letter and said...
Can't access my account I so not have the same number or email
Forgot my user ID nd I know the phone number the account to but I know longer have the...
I file taxes with you guys last year I got my state tax but the IRS said they never rec...
Charge of $**.** appeared on credit card and was not authorized. Transaction date was...See more recent reasons for calling
Help me with my issue
Our Editor's Notes on Turbo Tax's Phone-Based Customer Care
TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn't surprising that TurboTax gets a lot of requests for customer support each and every day.
Why Do People Call TurboTax Customer Support?
People call TurboTax for a range of reasons, including:
- Ordering, changing or canceling services
- Help with deciding which tax preparation package makes the most sense for the needs of an individual, couple or business
- Questions about tax return submission status
- Requests for technical support
- Billing inquiries
- Help with hacking or identity theft issues
- Referrals to tax professionals who may be able to assist with tax filing
Best Practices for Calling TurboTax Customer Service
There are several things that you can do to help ensure that your call to TurboTax is handled quickly and professionally:
- Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation. This might include previous year's tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
- If you are calling for technical support, have your device or computer handy so that you can troubleshoot along with the agent.
- Have some way of taking notes during your call. Call notes can be very handy if you have to speak to more than one person or need to escalate your case.
How do Consumers Feel About Calling TurboTax Customer Service?
Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received.
What Kind of Issues can a TurboTax Customer Service Representative Resolve?
TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft.
What Can't Be Resolved With a Call to TurboTax Customer Service?
TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund.
If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. You may need to contact the manufacturer or use a different device with TurboTax products.
If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional.
What Should You Do If You Have an Unsuccessful Call with TurboTax?
If you get off the phone with TurboTax and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.
- First, review the notes that you took during your call. If you didn't take notes, jot down what you remember of your conversation. You may be able to identify areas of miscommunication or misunderstanding that caused the derailment of your call.
- Next, call TurboTax back. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
- If a second call doesn't do the trick, try getting in touch another way. One option is to request support through TurboTax's online form. Another option is to reach out over social media: Specialists are available to answer your direct messages. In both cases, you'll have the advantage of a text-based record of your conversation.
- Another option is to try out TurboTax's online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have.
Customer Number 888-777-3066 - by the Numbers
Numero di telefono da comporre888-777-3066
Chiamata ricevuta da una persona realeSÌ
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 8: 00-17: 00 PST
Il momento migliore per comporre il numero8:05
Naviga nel labirinto del telefono verso un essere umanoDì "Non ne ho uno", quindi "Rappresentante", quindi "Rappresentante"
Rango (tra i numeri di telefono)1
Metodi alternativitelefono, chat, facebook, twitter, web
Qualità della comunicazione69%
Voti dei clienti5,913
Ultimo aggiornamento delle informazioniTue Dec 01 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Turbo Tax's Best Toll-Free/800 Customer Phone Number
Questo è il miglior numero di telefono di Turbo Tax, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Turbo Tax agente. Questo numero di telefono è il miglior numero di telefono di Turbo Tax perché 109,458 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 888-777-3066 includono Track My Refund, Can't Access Account, Refund a Charge, Missing Refund, Ask For Tax Help e altri problemi relativi al servizio clienti. Il call center Turbo Tax in cui chiami ha dipendenti da California, Texas ed è aperto Mon-Fri 8am-5pm PST in base ai clienti. In totale, Turbo Tax ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Turbo Tax, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.
Contacting Turbo Tax - by phone or otherwise
Mentre 888-777-3066 è il miglior numero verde di Turbo Tax, ci sono 6 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Turbo Tax clienti, è chiamare il loro 800-446-8848 numero di telefono per il loro Supporto Intuit dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-446-8848 per Supporto Intuit. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Turbo Tax, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Turbo Tax.
What is GetHuman's Relationship to Turbo Tax?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Turbo Tax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.