How do I talk to a human at this Walgreens number?
A:Direct to corporate customer service.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Walgreens Store Customer Service?
A:The average hold time is 56 seconds.The longest hold times are on Sunday, and the shortest are on Wednesday.
This is the #2 most popular Walgreens phone number out of 2. Click above to go back to the main customer service number and other contact information, including Walgreens email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Walgreens phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to corporate customer service.
Here is how our research team describes the way the Walgreens phone system greets you: How can I help you today?
Below are some clips we've found from Walgreens's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thanks for calling Walgreens.
The holidays are almost here.
Keep your friends and family safe and get tested for COVID before you travel.
For more information, talk with a pharmacy team member or go to walgreens dot com slash covid nineteen testing."
Excerpt from a call with Walgreens
Tuesday, January 2, 2024 7:56 PM
They may ask your reason for calling (instead of a menu)
"Hi. Thanks for calling Walgreens.
How can I help you today?"
Excerpt from a call with Walgreens
Sunday, April 21, 2024 9:40 PM
They may ask you to say or enter information
"So I can help you best.
What are you calling about today? You can say things like, check my Walgreens cash rewards or so I can help you best, what are you calling about today?"
Excerpt from a call with Walgreens
Saturday, April 13, 2024 10:18 AM
The first phone menu
"Hi. Thanks for calling Walgreens.
How can I help you today?
You can check availability and order a wide variety of on our website or mobile app.
And many locations offer curbside pickup.
If that's all you needed, feel free to so I can help you let's try this another way.
You're calling about something else. Right?
You can say online orders or press one.
Walgreens rewards or press two, back Find the nearest store, four.
Or say it's something else or press five."
Excerpt from a call with Walgreens
Sunday, April 21, 2024 5:30 AM
What are the hours and when should I call?
Walgreens operates the call center for this 800-925-4733 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,679 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Walgreens phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Walgreens staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Walgreens is Wednesday.The most busy day to call Walgreens is Thursday. Again, this is based on a sample of 1,679 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Sunday is 58% less busy than Thursday
Mon
Monday is 59% less busy than Thursday
Tue
Tuesday is 67% less busy than Thursday
Wed
Wednesday is 82% less busy than Thursday
Quietest
Thu
Thursday is the busiest day
Busiest
Fri
Friday is 60% less busy than Thursday
Sat
Saturday is 61% less busy than Thursday
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Sunday, which is 399% longer than the minimum.Most companies see more fluctuation in the length of hold times, but as you can see, time spent waiting for a Walgreens representative is more consistent than the number of calls throughout the week.
Sun
Sunday has the longest hold times
Longest
Mon
Monday has 70% shorter hold times than Sunday
Tue
Tuesday has 74% shorter hold times than Sunday
Wed
Wednesday has 80% shorter hold times than Sunday
Shortest
Thu
Thursday has 71% shorter hold times than Sunday
Fri
Friday has 52% shorter hold times than Sunday
Sat
Saturday has 78% shorter hold times than Sunday
The best time to call
In summation, the best day to call Walgreens is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Walgreens number, but it is also the day with the shortest hold times.
Why call this Walgreens number?
Below is a sample of recent calls to Walgreens, and their purpose. Are any of these similar to the reason you are trying to call?
Unclear purpose: Start to be warm. That's removable. Hello?
Taken from a call on Sunday, May 5, 2024 6:20 PM
Seeking employee Steven: Ask for Steven.
Taken from a call on Sunday, May 5, 2024 3:25 PM
Assistance with paying bills: I need my car final, yes. I accept my card, I know.
Taken from a call on Saturday, May 4, 2024 9:48 AM
Assistance with bill payments: I need help paying my bills.
Taken from a call on Saturday, May 4, 2024 9:18 AM
Requesting to receive bill: How do I ask you to send me a bill?
Taken from a call on Saturday, May 4, 2024 8:44 AM
Billing issue: I said big ass for that bill.
Taken from a call on Saturday, May 4, 2024 8:39 AM
Unclear purpose:
Taken from a call on Saturday, May 4, 2024 8:06 AM
Confusion about doctor's order: I asked for an order for He named doctor Gario.