A.O. Smith Customer Service

Contact A.O. Smith & solve common issues

Use A.O. Smith's Phone Number

A.O. Smith's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about A.O. Smith. Below you will also find the phone and non-phone-based contact information we've gathered.

A.O. Smith: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for A.O. Smith.
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Click below to show 3 more questions, answers, and complete guides to common A.O. Smith customer support problems.

Contacting A.O. Smith customer support

Below you can compare and contrast the 4 ways to contact A.O. Smith by looking at which ones are the fastest and which ones other customers recommend the most for solving A.O. Smith customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact A.O. Smith across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-527-1953
Customer Service
2 mins321
800-433-2545
Water Heater Customer Service
3 mins57
Online Help at hotwater.com
Customer Service
< 2 hrs258
800-845-1108
Technical Support
2 mins340

Recent reasons customers contacted A.O. Smith:

pressure relief valve problem, leaks and is getting worse
Water heat was installed *******, started leaking internally *******. Insulation inside...
Tankless water heater issues
Hello hope you are well.**I wanted to contact you regarding the information you have pr...
We need to claim a return number to use the warranty on our hot water heater. Lowes wi...
My water heater stopped working and it's been about * years I could no longer keep the...
I have a ***c tankless water heater. Model * GT**-***C-I ****Bought in June as soon as...
I have an AO Smith hot water heater that was installed June *th **** that will probably...
In regards to Model* E*-**C**SV Serial* **************I want it REPAIRed NOW*TODAY.*You...
My water heater is leaking and it should be under warranty. I need it replaced ASAP
Water heater tank leaking gas-fired
Want to get my geyser serviced
Reference to open case * ******** - serial * ****A******. Replaced gas control valve a...
AO Smith water heater not giving out heat or hot water model number is gpxd *****. Seri...
I’m having trouble with my electric heat pump water heater

Help me with my issue

Does GetHuman work with A.O. Smith?

GetHuman does not work with A.O. Smith's customer support operations, directly or in any other way. GetHuman has no partnership or relation to A.O. Smith at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check A.O. Smith's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting A.O. Smith at a Glance

A.O. Smith has no chat option
A.O. Smith has no customer email
A.O. Smith has 1 help forum
A.O. Smith has no twitter handle
A.O. Smith has no facebook page
Contact information overview

Answered on this page:

Can I use A.O. Smith water heaters in commercial buildings?
What is the warranty period for A.O. Smith water heaters?
Solutions to common issues

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