We're really sorry to hear about your experience. We value your feedback and want to respond to your concerns promptly and efficiently. We recommend verbalizing your concerns to the customer service representative the next time you call, and also mentioning your intention to file a complaint. Although there might not be a separate process for complaint filing, expressing your dissatisfaction over the phone will ensure your complaint has been recorded and action will be taken to rectify the issue. You can also write a formal letter detailing your issues and send it to the company headquarters for attention. We hope this helps and your issue gets resolved soon.
chiesto a Mar 21, 2024 8:39 PM