A:Not at this number; hours here are Mon-Fri 8am-6:30pm, Sat 8am-4pm, Sun 10am-6pm EST.The least busy day is Friday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:The average hold time is 14 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Flybe phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
What are the hours and when should I call?
Flybe operates the call center for this +44 1392 683152 phone number Mon-Fri 8am-6:30pm, Sat 8am-4pm, Sun 10am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 3,524 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Flybe phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Flybe staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Flybe is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 3,524 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Flybe
In summation, the best day to call Flybe is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Flybe staffs the call center well on Friday.
Why Customers Call Flybe
If you have time to do a bit of reading before you call Flybe, we recommend you read over some of our problem-specific articles.
Yes, Flybe offers special assistance for disabled passengers. They have a dedicated team of staff trained to provide support and assistance to passengers with disabilities or reduced mobility. This assistance includes wheelchair support, help with boarding and disembarking, as well as guidance throughout the airport. Passengers are required to notify Flybe about their specific requirements at least 48 hours before their flight. Flybe is committed to ensuring that disabled passengers have a comfortable and safe travel experience. They strive to accommodate individual needs, making necessary arrangements for mobility aids or medical equipment. The airline also provides information on accessibility and available facilities at airports served by Flybe. Passengers can contact Flybe's Customer Call Centre for more details or to make arrangements for special assistance.
Flybe's baggage fees are based on the fare class and destination. Passengers can choose from three options: Just Fly, Get More, and All In. Just Fly fare does not include any checked baggage allowance, but passengers can add up to three bags for an additional fee. Get More fare allows for one checked bag up to 23kg, while All In fare includes two checked bags up to 23kg each. Additional bags or exceeding weight limits incur extra charges. For cabin baggage, each passenger is allowed a standard bag measuring 55x35x20cm and weighing up to 10kg, as well as a smaller under-seat bag. Passengers can also take items like laptops or duty-free purchases on board. It is important to check Flybe's website for the most up-to-date baggage policies and fees specific to your flight.
Flybe's cancellation policy states that customers can cancel their flights up to 2 hours before the scheduled departure time for a fee. The cancellation fee varies depending on the type of fare purchased. Customers who have purchased a Just Fly fare are not eligible for a refund, but they can receive a voucher for the value of their booking, minus the cancellation fee. Flex fares allow for free cancellations and full refunds. In case of flight disruptions due to unforeseen circumstances, such as weather or operational issues, Flybe will provide alternative flights or a refund, depending on the situation. It is important to note that refund requests must be made within 8 weeks of the flight's departure date.
Click the link above to get answers to just about any Flybe customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Flybe Customer Service Contacts
There are of course other ways to contact Flybe customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Flybe customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Flybe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Flybe agent. This phone number is Flybe's best phone number because 21,144 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 1392 683152 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. The Flybe call center that you call into has employees from Covington, KY / Honduras and is open Mon-Fri 8am-6:30pm, Sat 8am-4pm, Sun 10am-6pm ET according to customers. In total, Flybe has 2 phone numbers. It's not always clear what is the best way to talk to Flybe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Flybe. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Flybe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.