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We're sorry to hear that you're having trouble receiving your confirmation email. There could be a few reasons for this. It's possible the email was sent to your spam or junk folder, please check there. It might also be that there was a typo in the email address provided during the booking process. If you've checked these possibilities and still don't see the email, the booking may not have been completed successfully. Please ensure that the payment processed correctly. As a last resort, you might want to consider making the reservation again.