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We're sorry to hear that you're having issues with your Herbalife order. Normally, you should receive an email confirmation when you place an order. If you haven't received it, there could be several reasons. It might be due to technical issues, or the email could have ended up in your spam or junk folder. It's also possible that there was a typo in your email when you placed the order. Please check your spam or junk folder first, and if there's still no confirmation email, you should try reaching out to Herbalife's customer service directly for assistance.

If you've forgotten your Herbalife ID number or code, you should first check any emails or documentation that you received when you first registered with Herbalife, as it is usually provided there. If you still can't find it, the best course of action would be to reach out to Herbalife's Customer Service. They would require certain information from you to verify your identity before providing you with your ID number or code. Unfortunately, for security reasons, we don't have access to individual account information and are unable to assist with account recovery. Please make sure to protect your personal information while recovering your account.