We're sorry to hear about the issue you're experiencing. When an ATM doesn't dispense cash but the amount was deducted from your account, it usually means that there was a technical issue with the ATM. In such cases, the ATM operator should automatically reverse the transaction. This process can take a few days. If after a reasonable period of time the money does not reappear in your account, please contact Monese's customer service so they can investigate further. We appreciate your patience during this process.
chiesto a Mar 15, 2024 10:25 AM