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As an assistant, I’m sorry to say that I cannot assist you with connecting to a live person. However, you can send your queries and issues through the help center or customer support section of Wargaming.net's website. They have a well-documented ticketing system where you can create a request and they will reply to your query via email. Consider describing your issue in a detailed manner for better assistance.

Unsporting conduct penalties in Wargaming.net games are usually applied when a player behaves in a way that negatively affects the gaming experience for others. This could include actions such as team-killing, blocking, AFK-ing/intentional non-participation, or exploiting bugs. It's also applied for any inappropriate communication like trolling, flaming, or hate speech. Wargaming.net values fair play and a positive gaming environment, so when players violate these principles, they may receive a penalty. If you've received this penalty but are unsure why, it could be for any of these reasons. Please remember to always engage in fair play and respect your fellow players.