Contact J. Crew
The best of the 6 ways to get in touch with J. Crew by GetHuman
J. Crew Live ChatJ. Crew customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Recent reasons customers contacted J. Crew:
charged incorrect shipping fee.
I want to cancel my order
Order*: ********** pls send me x-small*Hello,**I ordered the following item in small, b...
Forgot to add promo code CYBER
hi i am trying to buy some jackets online, but the system does not recognise my credit...
I am trying to place an order for several more Moc top sleeveless shirts
Dear Sir * Madam,**This is my third email in which I am requesting assistance with an o...
My Daughter was given two items for Christmas that was to small for her so i thoughti...
Someone gave my daughter two items for Christmas i did t have a receipt all i wanted w...
I ordered * matching shirts for my granddaughters for Christmas. My order was canceled...
I emailed you Sunday and have received no reply. Called on Monday, waited ** minutes on...
I am writing to you to praise Angelique from your Customer Service Dept. I had ordered...
J. Crew refuses to cancel an order I placed on December the *th. They will not respond...
order number *********** * color & size exchange **Dear jcrew customerservice , *Hi...
Hi , my name is Brian Taylor and I am a loyal jcrew and jcrew factory customer. I went...
More customer issuesHelp me with my issue
J. Crew contact information - compared
Above are our top recommendations for how to contact J. Crew, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact J. Crew by looking at which ones are the fastest and which ones other customers recommend the most for solving J. Crew customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact J. Crew across the following mediums: Phone, Email, Facebook, Web, Twitter, Chat.
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GetHuman does not work directly with J. Crew's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!