Can I exchange an item for a different color/size?
Yes, you can exchange an item for a different color or size on Builtny.com. We understand that finding the perfect fit or preferred color is important to our customers. If you need to exchange an item, simply follow our hassle-free return and exchange process. You can initiate a return within 30 days of purchase by contacting our customer support team or by logging into your Builtny.com account. Please note that the item must be unworn, with tags still attached, and in its original packaging for the exchange to be accepted. Our team will work diligently to process your exchange and ensure you receive the desired color or size as quickly as possible.
Answered May 3, 2024
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