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Burlington Coat Factory Customer FAQ

Top Answers & How-to Guides

What is Burlington Coat Factory's Phone Number?

The question we are asked most often is about how to talk to Burlington Coat Factory customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or change my order?

Yes, you can cancel or change your order. Burlington Coat Factory understands that circumstances may change or you may have second...
Ask any question you have about Burlington Coat Factory customer service, get an answer now.
Contact Burlington Coat Factory customer service

Store Locator

How can I find a store near me?

To find a store near you, you can use the store locator tool on our website. Simply enter your zip code or city/state to view a list...
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Return Policy

What is the return policy?

At Burlington Coat Factory, our return policy aims to provide utmost customer satisfaction. We understand that sometimes a purchase...
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Order Tracking

Can I track my order?

Yes, you can easily track your order at Burlington Coat Factory. Once your order has been shipped, you will receive a confirmation...
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International Shipping

Do you offer international shipping?

Yes, Burlington Coat Factory does offer international shipping. Customers outside of the United States can now enjoy the convenience...
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Payment Methods

What payment methods are accepted?

Burlington Coat Factory accepts various payment methods for customer convenience. Customers can choose to pay with major credit cards...
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Size Chart

What is the size chart for clothing?

The size chart for clothing at Burlington Coat Factory is designed to assist customers in finding the perfect fit. It includes a range...
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Promotions

Are there any ongoing promotions or discounts?

Yes, Burlington Coat Factory often offers ongoing promotions and discounts. They frequently have sales and special deals across various...
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Gift Cards

Do you offer gift cards?

Yes, we offer gift cards at Burlington Coat Factory. These gift cards are a perfect option for any occasion, whether it's a birthday,...
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Loyalty Program

Is there a loyalty program?

Yes, Burlington Coat Factory offers a loyalty program called "Burlington Rewards." By becoming a member, you can earn points on your...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order. Burlington Coat Factory understands that circumstances may change or you may have second...
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Help me with my Burlington Coat Factory customer service issue

Ask any question you have about Burlington Coat Factory customer service. We will do our best to get you answers right away.
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