What is the return policy for products purchased on Giantnerd.com?
Asked 6 months ago
At Giantnerd.com, we strive to provide excellent customer satisfaction. Our return policy allows you to return any product purchased within 30 days of delivery for a refund or exchange. All items must be in their original condition, with tags and packaging intact. To initiate a return, simply contact our customer support team for a return merchandise authorization (RMA) number. We offer free return shipping for orders within the contiguous United States, and the refund will be processed once we receive and inspect the returned item. For international orders, customers are responsible for return shipping costs. Please note that certain products, such as final sale items or used gear, may be ineligible for returns. For more detailed information, please refer to our Returns and Exchanges Policy on our website.
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