What is the return policy for IDT products?
IDT has a straightforward return policy for its products. If for any reason you are not satisfied with your purchase, IDT offers a 30-day return window from the date of delivery. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. To initiate the return process, simply contact our customer support team with your order details. Once your return is approved, you will be provided with a return label, and the refund will be issued to the original payment method within a reasonable timeframe. Please note that shipping fees are non-refundable, and customers are responsible for the return shipping costs unless the return is due to a product defect or error on our part. For more specific details, refer to our Return Policy page on our website.
Answered Nov 2, 2023
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