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Long Island Railroad Customer Service
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FAQ
Updated
May 3, 2024
Long Island Railroad Customer FAQ
Top Answers & How-to Guides
What is Long Island Railroad's Phone Number?
The question we are asked most often is about how to talk to Long Island Railroad customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can I bring food and drinks on the Long Island Railroad?
Yes, passengers are permitted to bring food and non-alcoholic beverages onboard the Long Island Railroad. Enjoyment of snacks, meals,...
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Contact Long Island Railroad customer service
Tickets
What are the different ticket options available?
The Long Island Railroad offers a range of ticket options to suit various needs. Commuters can choose between peak and off-peak tickets,...
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How much does a ticket cost for the Long Island Railroad?
The cost of a ticket for the Long Island Railroad varies depending on several factors, such as the destination, peak or off-peak hours,...
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Travel Times
What are the peak and off-peak travel times?
The peak travel times for Long Island Railroad are weekdays between 6:00 am and 10:00 am, and between 4:00 pm and 8:00 pm, excluding...
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Bike Policy
Can I bring my bike on the Long Island Railroad?
Yes, you can bring your bike on the Long Island Railroad. The railroad allows bicycles on their trains, except during weekday rush...
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Discounts
Are there any discounts available for students or seniors?
Yes, Long Island Railroad offers discounted fares for both students and seniors. Students with a valid school ID can enjoy discounted...
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Wi-Fi
Is there Wi-Fi available on the trains?
Yes, the Long Island Railroad offers Wi-Fi services on board their trains. Passengers can stay connected and browse the internet during...
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Pet Policy
What is the policy for bringing pets on the Long Island Railroad?
The Long Island Railroad allows small domestic pets in carriers on its trains. Only dogs, cats, and small household birds are permitted....
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Amenities
What amenities are offered on the trains?
Long Island Railroad offers several amenities on their trains to enhance passengers' travel experience. Passengers can enjoy clean...
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Parking
Is there parking available at the train stations?
Yes, there is parking available at most of the train stations on Long Island Railroad. However, the availability and capacity of parking...
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Food and Drinks
Can I bring food and drinks on the Long Island Railroad?
Yes, passengers are permitted to bring food and non-alcoholic beverages onboard the Long Island Railroad. Enjoyment of snacks, meals,...
Read more
Help me with my Long Island Railroad customer service issue
Ask any question you have about Long Island Railroad customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Long Island Railroad
Tickets
Travel Times
Bike Policy
Discounts
Wi-Fi
Pet Policy
Amenities
Parking
Food and Drinks
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Long Island Railroad Customer Service
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FAQ
Updated
May 3, 2024