What is the return policy for products purchased on RecoveryElements.com?
Asked 6 months ago
Our return policy for products purchased on RecoveryElements.com is designed to ensure customer satisfaction and confidence in their purchases. We offer a 30-day return period, during which customers can request a refund or exchange for any unused and unopened product. To initiate a return, customers need to contact our customer support team to receive a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted. Once the returned product is received and its condition verified, a refund or exchange will be processed within 5-7 business days. However, please note that shipping fees are non-refundable and customers are responsible for the return shipping costs. Our goal is to provide a hassle-free and transparent return process, ensuring customer satisfaction and building long-lasting relationships.
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