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Roastedcup.com Customer FAQ

Top Answers & How-to Guides

What is Roastedcup.com's Phone Number?

The question we are asked most often is about how to talk to Roastedcup.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift cards?

Yes, we do offer gift cards! At Roastedcup.com, we believe that coffee makes a great gift for any occasion. Whether it's a birthday,...
Ask any question you have about Roastedcup.com customer service, get an answer now.

Origin of Beans

What is the origin of your coffee beans?

At Roasted Cup, we pride ourselves on sourcing the highest quality coffee beans from around the world. We understand that the origin...

Roast Levels

Do you offer different roast levels?

Yes, we offer a variety of roast levels to cater to different preferences. At Roasted Cup, we understand that coffee preferences can...

Coffee Roasting

How is your coffee roasted?

At Roastedcup.com, we take utmost care in roasting our coffee to perfection. We use a state-of-the-art roasting process that combines Our expert roastmasters employ a diligent approach, closely monitoring the temperature and time to coax out the unique characteristics of each bean. We take pride in offering a range of roast profiles, from light and delicate to dark and intense, catering to diverse preferences. Our precision roasting ensures that every cup of our coffee is rich, aromatic, and well-balanced. To maintain freshness, we promptly package our coffee in airtight bags, sealing in the exquisite flavors and aromas until it reaches your doorstep. Whether you prefer a smooth morning brew or a bold espresso, our careful roasting process guarantees a truly exceptional coffee experience every time....

Decaffeinated Options

Do you offer decaffeinated options?

Yes, we offer decaffeinated options at Roastedcup.com. We understand that not everyone wants or can consume caffeine, so we have a...

Brewing Methods

What brewing methods are recommended for your coffee?

At Roastedcup.com, we pride ourselves on providing coffee that satisfies a wide range of taste preferences and brewing techniques....

Bag Sizes

What sizes do your bags of coffee come in?

Our bags of coffee come in two different sizes: 12 ounces and 16 ounces. We offer these sizes to accommodate varying customer preferences...

Wholesale Orders

Can I place a wholesale order?

Yes, we gladly accept wholesale orders at Roastedcup.com. Whether you're a café owner, retailer, or a business looking to stock up...

Subscriptions

Do you offer subscriptions?

Yes, we offer subscriptions at Roastedcup.com. Our subscription service allows you to have your favorite coffee delivered to your doorstep...

Shipping Frequency

How often do you ship orders?

We strive to ship orders promptly to ensure our customers receive their coffee as fresh as possible. We process and ship orders at...

Return Policy

What is your return policy?

Our return policy at Roastedcup.com is designed to ensure customer satisfaction. If for any reason you are not fully happy with your...

Promotions

Do you have any promotions or discounts?

Yes, Roasted Cup offers various promotions and discounts to its customers. We regularly run special promotions and sales events where...

Gift Cards

Do you offer gift cards?

Yes, we do offer gift cards! At Roastedcup.com, we believe that coffee makes a great gift for any occasion. Whether it's a birthday,...

Help me with my Roastedcup.com customer service issue

Ask any question you have about Roastedcup.com customer service. We will do our best to get you answers right away.
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