What is the return/exchange policy for Silicone Body products?
Asked 6 months ago
Our return/exchange policy for Silicone Body products is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return or exchange the product within 30 days of receipt. The item must be in its original condition, unused, and with all tags and packaging intact. We kindly ask that you provide proof of purchase. Please note that personalized or custom-made items are not eligible for return or exchange unless they arrive damaged or defective. To initiate a return or exchange, please contact our customer service team with your order details. They will guide you through the process and provide you with a return shipping label if applicable. Once we receive the returned item, a refund or exchange will be processed promptly.
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