Can I return or exchange a product?

Yes, TM Shea Products accepts returns and exchanges within 30 days of purchase. We want to ensure your complete satisfaction with our products. If you are not happy with your purchase, simply contact our customer service team to initiate the return or exchange process. Please note that products must be in their original packaging, unused, and in perfect condition to be eligible for return or exchange. If you received a defective or damaged item, kindly provide us with a photo and we will gladly send you a replacement. Shipping costs for returns or exchanges may vary and will be the responsibility of the customer, unless the return is due to our error. We strive to make the process quick and hassle-free, so don't hesitate to reach out to us!