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Textme Domande frequenti sui clienti

Le migliori risposte e guide pratiche

Come posso contattare il servizio clienti di Textme?

La domanda che ci viene posta più spesso riguarda come parlare con il servizio clienti di Textme. Fai clic qui per informazioni di contatto, opzioni di posta elettronica e chat, come trovare una persona dal vivo, tempi di attesa e altro ancora.
Fai qualsiasi domanda sul servizio clienti di Textme e ricevi subito una risposta.

Textme domande recenti dei clienti

I want to cancel subscription and get refunded,how I do that?

To cancel your subscription and request a refund, you typically need to go to the subscription management section of your app store (Google Play Store or Apple App Store) and cancel the subscription there. For a refund, you may have to contact customer support directly through a link provided on this page for the most up-to-date contact information.
chiesto a Aug 6, 2024 1:51 AM

Sent a group text out. Now I can’t send any text messages

It's possible that your account may have been temporarily restricted due to excessive text messaging. This could be a measure to prevent spam. Wait for a few minutes, then try again. If the problem persists, consider reinstalling the app or updating it to its latest version. Please make sure you've verified your phone number in the App as unverified accounts might face limitations. If none of these steps work, there could be a problem with your network coverage or a technical issue on our end. We suggest you check for these possibilities as well.
chiesto a Jun 16, 2024 1:01 PM

I keep getting this message: Your message can not be sent now. We have increased our security due to recurring spam campaigns. You may try again later. Sorry for the inconvenience, The TextMe Team

This message typically appears when certain activities on your account have triggered our security features. These features are designed to protect you and the Textme community from spam. Such activities might include sending a high volume of messages in a short period of time. If you think you received this message in error, it could be beneficial to wait and try again later. This should resolve the issue. If the problem persists, further investigation might be necessary. Thank you for your understanding.
chiesto a May 1, 2024 1:55 AM

The app doesn’t let me send messages due to reoccurring scam campaigns

Textme is committed to providing a safe and secure space for all users. We have implemented strict measures to prevent scams and fraudulent activities, including the temporary suspension of messaging capabilities if suspicious behavior is detected. If you believe your account has been unfairly penalized, please go through a verification process which normally involves confirming your identity or providing additional information. Once the verification is complete, normal messaging service should be resumed. It’s important to note, these measures are in place to protect all users and ensure a trustworthy and reliable communication network on Textme. If you comply with Textme's policies, you should not experience this issue.
chiesto a Apr 4, 2024 10:01 PM

I get this when trying to send text We have increased our security due to recurring spam campaigns You may try again later. Sorry for the inconvenience, The TextMe Team

It seems like TextMe has temporarily blocked your ability to send messages due to their increased security measures, which aim to combat spam campaigns. This is usually a temporary situation, and the exact length of time can vary. There's no need to worry as long as you're not violating any terms of service. Please wait a little while and then try to send your messages again. If you're still experiencing issues after waiting, it might be best to reach out to TextMe support for further assistance. We apologize for any inconvenience this has caused.
chiesto a Mar 24, 2024 10:23 AM

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Textme problemi segnalati a GetHuman
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