Updated

eWins.com Customer FAQ

Top Answers & How-to Guides

What is eWins.com's Phone Number?

The question we are asked most often is about how to talk to eWins.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I reset my password?

To reset your password, simply go to the login page and click on the "Forgot Password" link. You will be prompted to enter your email...

Can I change my email address?

Yes, you can change your email address on eWins.com. To update your email address, log into your account and navigate to the "Account...
Ask any question you have about eWins.com customer service, get an answer now.

Account Management

How can I reset my password?

To reset your password, simply go to the login page and click on the "Forgot Password" link. You will be prompted to enter your email...

Can I change my email address?

Yes, you can change your email address on eWins.com. To update your email address, log into your account and navigate to the "Account...

Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed, but it must be done within a specified time frame. At eWins.com, we understand...

Order Assistance

How do I apply a discount code?

To apply a discount code on eWins.com, simply input the code at checkout in the designated field. Make sure to enter the code exactly...

What should I do if I received a damaged item?

If you receive a damaged item, please contact our customer service team as soon as possible. Provide details of the damage, including...

Can I track my order?

Yes, you can track your order on eWins.com. We provide a convenient order tracking system that allows you to monitor the progress of...

Payment

What payment methods do you accept?

At eWins.com, we offer a variety of payment methods to cater to our customers' convenience. We accept major credit and debit cards,...

Security

Are my personal details secure on eWins.com?

Yes, at eWins.com, we prioritize the security and privacy of our customers' personal details. We understand the importance of safeguarding...

Shipping

How long does shipping take?

At eWins.com, we understand that timely delivery is crucial for our customers. The shipping time for your order depends on several For domestic orders, standard shipping generally takes 2-7 business days, while expedited shipping usually arrives within 1-3 business days. International orders may take longer, typically ranging from 7-14 business days, depending on customs and logistics. To ensure a hassle-free shopping experience, we provide a tracking number for every order, allowing you to monitor its progress. Additionally, please note that unforeseen circumstances like extreme weather conditions or public holidays may occasionally cause slight delays. Rest assured, we prioritize prompt shipping without compromising on the quality and safety of your order....

Do you offer international shipping?

Yes, eWins.com does offer international shipping. We understand that our customers may be located all over the world, and therefore,...

Returns

What is your return policy?

Our return policy at eWins.com is designed to ensure your complete satisfaction with your purchase. If you are not entirely happy with...

Help me with my eWins.com customer service issue

Ask any question you have about eWins.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated