HBO will not download

GetHuman-donnamkn's customer service issue with HBO Now from May 2019

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The issue in GetHuman-donnamkn's own words
The problem: HBO will not download
GetHuman-donnamkn did not yet indicate what HBO Now should do to make this right.
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Customer service issue
Reported by GetHuman-donnamkn
May 6th, 2019 - 5 mons ago
I have an issue with HBO Now too
Not resolved
Seen by 3 customers so far
Similar issue to 443 others
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GetHuman-donnamkn started working on this issue
May 6th 1:36am