My mother (USAA member) is in hospital. I have power of attorney. I want to pay her bi...

GetHuman2970089's customer service issue with USAA from May 2019

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The issue in GetHuman2970089's own words
My mother (USAA member) is in hospital. I have power of attorney. I want to pay her bills. I am getting delinquent calls constantly, but they won't give me an address*amount to send.
GetHuman2970089 did not yet indicate what USAA should do to make this right.
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USAA

Customer service issue
Reported by GetHuman2970089
May 23rd, 2019 - 5 mons ago
I have an issue with USAA too
Not resolved
Seen by 3 customers so far
Similar issue to 1086 others
0 customers following this
Timeline
GetHuman2970089 started working on this issue
May 23rd 1:20pm