We're sorry to hear about your situation. A bare wire after an installation isn't ideal. Please be careful and avoid touching or approaching it. Our technician team is trained to not leave exposed wires after installation. This could be overlooked or caused by environmental factors after they left. Either way, we strongly recommend having a professional technician come out and take a look to ensure your safety and proper service functionality.
chiesto a Apr 21, 2024 8:03 AM