Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Assistenza clienti844-202-4408 · New Customers
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  • Current hold time
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  • Fastest way to talk to a real Aetna rep
  • Pro tips & talking points
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

Calling to find out why a claim was not paid (I submitted * dates of service but only...
My husband and I are interesting in making a change from our current Humana Advantage P...
Waiting for a refund for a deceased person's account for * MONTHS
Need to update payment information for auto pay.
Need information about my account from a human representative. I would like to speak to...
Hi, My name is Wil, I am the office manager for Anew Psychological Services. I have gro...
My doctor to were I was going do take my insurance anymore they told me to call y’all...
Why haven't I got my cards yet*What is aetna number ?
I need to start the appeal process for my genetic testing that was denied, it was denie...
Recently signed up but don’t have an account number or any other information. I also wa...
Hello, I have new insurance with Progressive but do not have my member number and my la...
I need to speak with someone about receiving the list of in network pcps, as I am tryin...
I’ve been calling multiple times on different days waiting with no answer for hours on hold.
Need to have my former insurance removed from my policy. I faxed and sent by mail a cop...
I reported a change of address three or four weeks ago and I still haven't received my...
More customer issues

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Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
877-238-6200
Assistenza clienti
2 min129
844-202-4408
nuovi clienti
<1 min391
Live Chat
Assistenza clienti
21 min283
888-632-3862
Aetna Behavioral Health
3 min401
800-323-9930
Dipartimento HMO
7 min385
johnsonL10@aetna.com
Assistenza clienti
<10 ore154
800-872-3862
Uffici aziendali
15 min78
800-962-6842
Dipartimento sinistri
12 min314
860-273-0123
Uffici aziendali
15 min336
Online Help
Assistenza clienti
<2 ore92
800-353-1232
Provider di credenziali del servizio medico
2 min92
800-217-2386
Pre-Sales
2 min97
800-633-0637
Assistenza clienti Healthahead
2 min467
@AetnaGlobal
Assistenza clienti
2 min70
800-694-3258
Fatturazione
2 min132
800-952-2700
Assistenza clienti
2 min67
813-775-0190
Servizio clienti internazionale
8 min424

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