Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Assistenza clienti
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  • Fastest way to talk to a real JC Penney rep
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Hello, I purchased some bras from your site because the site said **% cotton **% spande...
I ordered a Rabbit Rabbit crew neck sleeve shrug on june **th the order * is...
Return and exchange and order
Did not receive one item in my order, and it was paid for. Tried calling but was on ho...
I ordered a ring friday and i can’t find it on the tracking of it just trying to make s...
On the **May **** i bought a Home expressions Caroline stoneware **pcs dinnerware set i...
charges to my bank account that i did not make
I have been trying to return something for a long time but cannot get thru to anyone at...
Talk to a rep about not receiving a bill
Need to speak to a rep. Never received a bill and just found out late charges are in pl...
Plz speak to service rep. Never received a bill now find out a late charge exists plus...
I returned a blouse, but got a pre- authorization for them to pay the return shipping...
Haajjsjdjsjjjjjjjjjjjjkkkkkkkkk
Trying to call Penny's at Del Amo in Torrance, .CA but they don't answer. I even try...
did not receive an order, however it is on my bill. Unable to get in touch with custome...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Assistenza clienti
7 min144
Online Help
Assistenza clienti
<38 ore295
facebook.com/jcp?v=app_4949752878
Assistenza clienti
38 min182
@jcpenney
Assistenza clienti
2 min179
Live Chat
Assistenza clienti
2 min267

Does GetHuman work with JC Penney?

GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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