Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Assistenza clienti
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  • Current hold time
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  • Fastest way to talk to a real JC Penney rep
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Hi, am Antonio Correa. I make and order the ** of November. the order number was...
i have been trying to place an order for days and i am unable to get through
My id. and password will not let me in to the JCP site for customer service.
Hello My name is David Ira Bell and I cannot remember if I had portrait's of me and my...
I don’t have current bill and I don’t carry a card so don’t have account number
On ********, I Virginia Walter Acct **** *** *** **, sent a check ***** to JCPenney*Syn...
Hello,**I think I've just been scammed with a payment disguised as PayPal and your orga...
Order * ****-****-****-*****Christine Murphy*Sent to :*Brian Illario***** Colemere St...
Jc penny too out money twice from my account that’s thefts
Paid extra for expedited shipping, product was supposed to come in yesterday as paid fo...
I didn't realize I had ordered the wrong size width until after I had already ordered them .
My order was delivered incomplete. I'm missing the * Small Navy "Little Big Boys Round...
Defective pillow cases with last order of Studio brand ****tc. Pillow cases in package...
orders that i have received
Customer Service need to change order
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Assistenza clienti
7 min144
Online Help
Assistenza clienti
<38 ore331
facebook.com/jcp?v=app_4949752878
Assistenza clienti
38 min218
@jcpenney
Assistenza clienti
2 min215
Live Chat
Assistenza clienti
2 min303

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