Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Assistenza clienti
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Mercari:

I requested a refund and so that I can return the item that I bought it is a Fly Sky so...
Can't seem to get order shipped to me please help
Confused on the W-* and $*** sales
I am due a refund & can't reach seller
Unable to purchase because it won’t verify my card
I want to delete my account and open a new one but I can’t because I have problems with...
I got a new phone and my Mercari account didn't follow I have an account with you alrea...
I need to change my mobile number, what is the processing
I'm trying to put my debit card info in and it just keeps telling me to put my zip code...
A person on app Patricia Garin has contacted me through messaging several times statin...
Hi I referred my daughter and she made a purchase was supposed to be Apple EarPods from...
Cancelation refund. My order was canceled I paid via debit card. How long till you rele...
I signed up on the app. I took pictures of items I wanted to sell, & when it ask me to...
The app isn’t letting me verify my phone number so I can start to sell items.
I sold ** dolls to a Tina Statum on ******** shipping was $**.** . When I printed the...
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Assistenza clienti
9 min244
https://www.mercari.com/help_center/
Assistenza clienti
<13 ore60
contact@mercari.com
Assistenza clienti
<9 ore397
@mercari_app
Assistenza clienti
14 min373
facebook.com/MercariApp/
Assistenza clienti
7 min374

Does GetHuman work with Mercari?

GetHuman does not work with Mercari's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercari at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercari's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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