Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Assistenza clienti
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Mercari:

I sold an item but when I try to retrieve the shipping label it says it is encrypted an...
My account information is incorrect and I can’t add my card for receiving payment
I need to change my telephone number to ***-***-**** * I also need to change my status...
I accidentally pressed the shipment confirm button. I need to print out the address lab...
Hi I was not able to get my bag authenticated and I tried to get it resolve *My ID Is...
the seller accepted my return but now I dont want to return it. how do I cancel that.
Hey I was told I had * days to verify my account I was busy with work but I still was a...
I was accidentally late on a zip payment because my bank account was hacked. I do not w...
I was charged a $*.** late fee for not being able to make a zip payment. The issue is t...
I am unable to log on to my account. When I click reset password, it does not send me a...
I payed for an item using pay pal * installments and the seller never received a notifi...
I’ve been trying to verify my account with my phone number and it’s saying it’s already...
I don't have an account and I want to rate a seller but I have no longer an order statu...
Need to know what was charged and do not want to join for *.**
I ship the package with usps Tuesday & they haven’t updated the package but i did what...
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Assistenza clienti
16 min214
https://www.mercari.com/help_center/
Assistenza clienti
<9 ore164
contact@mercari.com
Assistenza clienti
<16 ore367
@mercari_app
Assistenza clienti
10 min477
facebook.com/MercariApp/
Assistenza clienti
14 min478

Does GetHuman work with Mercari?

GetHuman does not work with Mercari's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercari at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercari's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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