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Deutsche Post AG Customer Service
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FAQ
Updated
May 3, 2024
Deutsche Post AG Customer FAQ
Top Answers & How-to Guides
What is Deutsche Post AG's Phone Number?
The question we are asked most often is about how to talk to Deutsche Post AG customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can I request a signature upon delivery for my package?
Yes, it is possible to request a signature upon delivery for your package with Deutsche Post AG. This service is called "Signature...
Ask any question you have about Deutsche Post AG customer service, get an answer now.
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Contact Deutsche Post AG customer service
Tracking Packages
How Do I Track My Deutsche Post Package?
Deutsche Post is one of the largest courier services in the world and provides services to private individuals and businesses. Private...
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Shipping Options
What are the international shipping options available?
Deutsche Post AG offers a range of international shipping options tailored to meet diverse needs. We provide efficient and reliable...
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Delivery Address Change
Can I change the delivery address of my package?
Yes, you can change the delivery address of your package with Deutsche Post AG. To do so, you need to have a valid tracking number...
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Lost or Damaged Packages
What happens if my package gets lost or damaged during transit?
If your package gets lost or damaged during transit with Deutsche Post AG, we understand your concern. Our aim is to provide reliable...
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Package Size Restrictions
Is there a limit on the size or weight of packages that Deutsche Post can deliver?
Yes, there are limits on the size and weight of packages that Deutsche Post can deliver. For domestic shipments within Germany, the...
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Scheduled Delivery
Can I schedule a specific delivery time for my package?
Unfortunately, Deutsche Post AG does not currently offer the option to schedule a specific delivery time for packages. The delivery...
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Delivery Time Within Germany
How long does it typically take for a package to be delivered within Germany?
Typically, the delivery time for packages within Germany varies depending on the type of service chosen. Standard domestic shipments...
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Shipment Restrictions
Are there any restrictions on the items that can be shipped with Deutsche Post?
Yes, there are restrictions on the items that can be shipped with Deutsche Post. Certain items deemed dangerous or prohibited are not...
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Insurance Options
Does Deutsche Post offer insurance for shipped packages?
Yes, Deutsche Post offers insurance for shipped packages. In order to provide peace of mind to customers, they offer various insurance...
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International Shipping Cost
What is the cost for shipping a package internationally?
The cost for shipping a package internationally with Deutsche Post AG depends on several factors. These factors include the destination...
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Signature upon Delivery
Can I request a signature upon delivery for my package?
Yes, it is possible to request a signature upon delivery for your package with Deutsche Post AG. This service is called "Signature...
Read more
Help me with my Deutsche Post AG customer service issue
Ask any question you have about Deutsche Post AG customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Deutsche Post AG
Tracking Packages
Shipping Options
Delivery Address Change
Lost or Damaged Packages
Package Size Restrictions
Scheduled Delivery
Delivery Time Within Germany
Shipment Restrictions
Insurance Options
International Shipping Cost
Signature upon Delivery
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Deutsche Post AG Customer Service
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FAQ
Updated
May 3, 2024