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Jenny Craig Customer FAQ

Top Answers & How-to Guides

What is Jenny Craig's Phone Number?

The question we are asked most often is about how to talk to Jenny Craig customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is the Jenny Craig program suitable for individuals with specific dietary restrictions (e.g., gluten-free, dairy-free, etc.)?

Yes, the Jenny Craig program is suitable for individuals with specific dietary restrictions such as gluten-free, dairy-free, and more....
Ask any question you have about Jenny Craig customer service, get an answer now.

Recent Jenny Craig Customer Questions

Placed order did not receive confirmation

We're sorry to hear about that. Delayed confirmation emails may be due to technical issues or high traffic. Be sure to check your spam or junk folders, as sometimes emails can be sent there by mistake. If you still don't see any confirmation, it could suggest a problem occurred during the order process. For resolving such issues, we strongly recommend reaching out to Jenny Craig's customer service directly as they can provide the most accurate information specific to your order.
Asked Mar 14, 2024 10:26 AM

Help me with my Jenny Craig customer service issue

Sign-Up

How Do I Sign Up for Jenny Craig?

Jenny Craig has played a significant role in helping many customers in the United States and worldwide realize that the type of food...

Cost

How Much Does Jenny Craig Cost Per Month?

This article discusses the monthly cost of the Jenny Craig program. A description of the three different Jenny Craig plans is given,...

Cancellation

How Do I Cancel My Jenny Craig Membership?

Jenny Craig undoubtedly works with many clients, with a focus on helping them successfully manage their weight. However, when the customer...

Weight Loss

What is the average weight loss per week on the Jenny Craig program?

On the Jenny Craig program, the average weight loss per week varies depending on various factors such as individual metabolism, starting...

Customization

Can I customize my Jenny Craig meal plan?

Yes, you can customize your Jenny Craig meal plan to suit your individual preferences and dietary needs. When you join Jenny Craig,...

Fees

Are there any additional fees or charges for Jenny Craig programs?

No, there are no additional fees or charges for joining the Jenny Craig programs. The pricing for our programs includes all the required...

Groceries

Do I have to purchase Jenny Craig food or can I use my own groceries?

At Jenny Craig, while we have tailored meal plans, convenience, and portion-controlled meals designed to support your weight loss journey,...

Results Time

How long does it take to see results on the Jenny Craig program?

The time it takes to see results on the Jenny Craig program varies from person to person. However, most members start seeing positive...

Exercise

Is exercise required as part of the Jenny Craig program?

Exercise is not required as part of the Jenny Craig program, but it is highly encouraged for optimal results. The program primarily...

Menu Options

Are there vegetarian or vegan options available on the Jenny Craig menu?

Yes, Jenny Craig offers vegetarian and vegan options on their menu. They understand the importance of accommodating various dietary...

Discounts

Does Jenny Craig offer any discounts or promotional offers?

Yes, Jenny Craig offers various discounts and promotional offers to help clients achieve their weight loss goals at an affordable price....

Membership Pause

Can I pause my Jenny Craig membership if needed?

Yes, you can pause your Jenny Craig membership if needed. We understand that life can sometimes get in the way of your weight loss...

Refund Policy

What is the refund policy for Jenny Craig?

Jenny Craig has a comprehensive refund policy in place to ensure customer satisfaction. If for any reason you are not completely satisfied...

Dietary Restrictions

Is the Jenny Craig program suitable for individuals with specific dietary restrictions (e.g., gluten-free, dairy-free, etc.)?

Yes, the Jenny Craig program is suitable for individuals with specific dietary restrictions such as gluten-free, dairy-free, and more....
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