Revlon Customer Service

Phone Number & Contact Info

Revlon's Best Phone Number

800-473-8566
Toll-free·Calls Customer Service·Most popular Revlon number
Q:

How do I talk to a live human at Revlon?

A:Press 2
Q:

Does Revlon offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-6pm EST. The least busy day is Thursday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Friday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Revlon phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2

What are the hours and when should I call?

Revlon operates the call center for this 800-473-8566 phone number Mon-Fri 7am-6pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Revlon phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Revlon staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Revlon is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Revlon

In summation, the best day to call Revlon is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Revlon staffs the call center well on Thursday.

Why Customers Call Revlon

If you have time to do a bit of reading before you call Revlon, we recommend you read over some of our problem-specific articles.

Are Revlon products tested on animals?

Revlon has a strict policy against animal testing. As a global beauty brand, we are committed to the well-being and ethical treatment of animals. We do not conduct or endorse any tests on animals regarding our products, ingredients, or formulations. Revlon considers alternative testing methods, such as in vitro and clinical testing, to ensure the safety and efficacy of our cosmetics. Our commitment to cruelty-free practices extends across all our brands, including Revlon, Almay, and SinfulColors. We value the trust and loyalty of our customers, and our dedication to never testing on animals is an integral part of our brand ethos.

What is Revlon's return policy?

Revlon's return policy aims to ensure customer satisfaction. If you are dissatisfied with a Revlon product purchased directly from their official website, you may return it within 30 days of purchase. The returned item must be in its original packaging and accompanied by the purchase receipt. Products purchased from third-party retailers should be returned to the respective store, following its specific return policy. Revlon does not accept returns for products that have been used, unless they are found to be defective. In such cases, customers are advised to contact Revlon's customer service to initiate a return or refund process. Remember to review the terms and conditions detailed on Revlon's website or contact their customer service for further assistance on returns.

What is the shelf life of Revlon cosmetics?

The shelf life of Revlon cosmetics varies depending on the product. However, most Revlon cosmetics have a shelf life of 2-3 years. It is important to note that this timeframe starts from the date of manufacture, not from the date of purchase. The product packaging often indicates a period after opening (PAO) symbol, which provides guidance on how long the product is safe to use after it has been opened. It is recommended to check the packaging for specific instructions on storage and expiration. To ensure the highest quality and effectiveness, it is advisable to replace any cosmetics that have exceeded their shelf life or show signs of changes in texture, color, or smell.

Top Revlon customer service problems

Click the link above to get answers to just about any Revlon customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Revlon's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Revlon agent. This phone number is Revlon's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-473-8566 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Revlon first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Revlon has 1 phone number. It's not always clear what is the best way to talk to Revlon representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Revlon. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Revlon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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