Hi there, I would like to start by saying this ban system is flawed, you banned my acco...

GetHuman7966953's Problema dell'account compromesso con Blizzard da novembre 2022

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Before contacting them, items GetHuman7966953 may need:
Email su account, nome utente, password, nome del gioco, console, tipo di versione del gioco e nome del titolare dell'account
Top Tip from another customer
Se l'email e la password vengono modificate nell'account, non è possibile ripristinare l'account. Questa società ha una politica molto severa con il recupero degli account e se qualcosa è diverso, non è possibile recuperare l'account. È necessario disporre dell'email o del numero di telefono originale sull'account.
The issue in GetHuman7966953's own words
Hi there, I would like to start by saying this ban system is flawed, you banned my account when it was hacked by someone who apparently used "hacks". I have sent proof to you of the login attempts and the hacker messaging my friends in blizzard chat. I would like you to unban me as I have never used hacks, my blizzard account was recently hacked, after that I changed all my passwords and added the authenticator app. Please unban me as I had not done anything wrong, the fact when I appealed before just to get an automated message that pretty much said bad luck is unfair. Please reconsider your decision as you are really upsetting me with how unfair this ban system is for innocent people such as myself. I have also attached the screenshots of the hacker's login attempts via authenticator and the messages he sent. Additionally, I sent the response I got from your blizzard support staff.

GetHuman7966953 did not yet indicate what Blizzard should do to make this right.

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Blizzard

Problema dell'account compromesso
Reported by GetHuman7966953
nov 21º, 2022 - 2 mesi fa
Not resolved
Visto da 5 clienti finora
Problema simile a 8 altri
0 clienti che seguono questo

Timeline

GetHuman7966953 ha iniziato a lavorare su questo problema
nov 21º, 2022 2:56pm