Have evidence sent to prove LP mistake. I hoped Comenity would read and resolve issue! LP says I asked about late fees, but didn't. I certainly know and agree , but I don't think that I ever had to pay one.! I have repeatedly claimed that I have never had an account with Legendary PINE.........AND never will!

GetHuman2746811's problema del servizio clienti con Comenity Bank da aprile 2019

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Aiuto per il mio problema Comenity Bank
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The issue in GetHuman2746811's own words
Prove I didn't owe ANYTHING, ... Have no account with co that charged me, then bills me for late fees. Called with complaints, but they insisted in spite of evidence. Sent detailed complaint with evidence to Comenity Bank, and got response of refusal with their letterhead, which makes me wonder if Comenity Bank really got it!*I would like to have your true address and perhaps telephone number.*Thanks
I sent a picture of my account provided by Netflix which shows my month in question PAID BY My SCHWAB CARD, NOT A MASTERCARD!
Stop harassing me, and if necessary, ask Netflix!
NOT a customer of Legendary Pine because I had cancelled my Gander Mountain account before they took over.
Called customer service October ** and tried to explain to Roshandra (sp?), who lost her temper......which has NEVER happened to me before.....and I told her to please take a note of my complaint for her boss, and hung up (while she was still yelling at me). *I have never called back.
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Comenity Bank

Not using Legendary Pine, had closed Gander Mountain acct.
Problema del servizio clienti
Reported by GetHuman2746811
apr 15º, 2019 - 2 anni fa
Fixed
Visto da 96 clienti finora
Problema simile a 1632 altri
0 clienti che seguono questo
Items needed
Numero di conto bancario
Numero di Social Security
Indirizzo di casa
Nome dell'intestatario del conto
Numero di telefono
Email sull'account

Timeline

GetHuman2746811 ha iniziato a lavorare su questo problema
apr 15º, 2019 2:14pm
GetHuman2746811 ha indicato che il problema non è stato ancora risolto.
apr 15º, 2019 3:13pm
GetHuman2746811 ha indicato che il problema non è stato ancora risolto.
apr 15º, 2019 9:42pm
GetHuman2746811 ha indicato che il problema non è stato ancora risolto.
apr 15º, 2019 9:45pm
GetHuman2746811 ha indicato che il problema non è stato ancora risolto.
apr 16º, 2019 7:05pm
GetHuman2746811 ha indicato che il problema non è stato ancora risolto.
apr 16º, 2019 7:32pm
GetHuman2746811 ha indicato che il problema non è stato ancora risolto.
apr 18º, 2019 2:44pm