Hello! *Yesterday (march, **, ****) I've paid ***$ via HomeAway.com for booking an appa...

GetHuman-easergee's problema del servizio clienti con HomeAway.com da marzo 2019

46 visualizzazioni | 1059 simile | 0 seguenti
Aiuto per il mio problema HomeAway.com
Next: our robot will wait on hold for GetHuman-easergee to get a HomeAway.com rep on the line!
Always use the GetHuman Phone to call HomeAway.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-easergee's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-easergee may need:
Chi ha effettuato la prenotazione, il riferimento della prenotazione, l'indirizzo di fatturazione, l'indirizzo e-mail sull'account e il numero del programma fedeltà (se applicabile)
The issue in GetHuman-easergee's own words
Hello! *Yesterday (march, **, ****) I've paid ***$ via HomeAway.com for booking an appartment at *-**-* Shinbashi *********** Minato-ku, T*ky*-to ***-**** (Property ID ******** Reservation ID *E*BX-ARB*-ASKD) and also ***$ for booking an appartment at Minami, Osaka, Japan (Property ID ******** Reservation ID *E*BZ-CY**-BQZQ).**The owner of the both apartmens named travelmob.**A few hour's later I've recived a massage that my reservation in Tokyo request was declined by the Host. The same message about Osaka appartment I've recived today (march, **, ****).**But the money I,ve paid are not returned yet.**When will your service give my money (****$) back? Do I need to do something to get them? Can you send me a payment document, that proves the service send money back?**The longer you'll hold my money, the smaller chance for my family to visit Japan you give me. I didn't expect that diclines and I have no money to book another appartment until you'll send my money back. And whitout booking any appartment I can't get Japan Visa, that's why it is very important for me to get my money back as soon as posible.**Hoping for fast money back,*Egor Sergeev

GetHuman-easergee did not yet indicate what HomeAway.com should do to make this right.

How GetHuman-easergee fixed the problem

We are waiting for GetHuman-easergee to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HomeAway.com's attention and get better help faster. Tap below to get started.
Hai anche HomeAway.com problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-easergee fixes it.
This email address isn't valid


Problema del servizio clienti
Reported by GetHuman-easergee
mar 12º, 2019 - 3 anni fa
Not resolved
Visto da 46 clienti finora
Problema simile a 1059 altri
0 clienti che seguono questo


GetHuman-easergee ha iniziato a lavorare su questo problema
mar 12º, 2019 9:31am