Received an email saying I ordered ESPN. I assumed it was a phishing email being I have...

GetHuman-roseunic's problema del servizio clienti con Roku da settembre 2021

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The issue in GetHuman-roseunic's own words
Received an email saying I ordered ESPN. I assumed it was a phishing email being I have not subscribed to that channel. So I ignored it. Now I see my bank has a reoccurring payment listed to Roku for $**.** for ESPN. I also see in my Roku account online saying I subscribed on *********. I DID NOT SUBSCRIBE TO ESPN. Please take this off my account. I have done a cancel under "manage subscriptions" to try and stop this. I also took off payment method on my account to stop this unauthorized charge. My bank has been notified not to pay any charges to Roku for this.

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Roku

Problema del servizio clienti
Reported by GetHuman-roseunic
set 28º, 2021 - un mese fa
Not resolved
Visto da 2 clienti finora
Problema simile a 16087 altri
0 clienti che seguono questo

Timeline

GetHuman-roseunic ha iniziato a lavorare su questo problema
set 28º 9:42am