Roku Phone Number

Calling Roku customer service faster by GetHuman

816-272-8106
Customer service
Current Wait: 17 min (14m avg)
Hours: Mon-Sat 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

I need to know my Roku IP address using the serial number
I have purchased TV package from xfinity. How do I download my package with roku? Ty
Error code *** keeps coming.
Tired of my tv not working!
watching Poirot on britbox on amazon prime season * episode *. the video and audio are...
Well I bought Roku and my tv is smart tv I paid all that money I what get refund on my money
Tv want contact to roku
I was charged *.** for something called play tv on my bank account and I dont even know...
I was reinstalling my roku because my phone wasn’t connecting since I had to reset phon...
I purchased a new tv yesterday and it can with Roku and Sling etc, I was able to transf...
I need help resetting my login credentials so I can update my credit card information.
I received the following email: I do not have Roku account!*Dear Yvonne Epps:* *We are...
My TV won't even get out of the screen of it where says language let's start and there...
I need to cancel SHOWTIME - I WAS ON IT FOR A TRIAL PERIOD ONLY & WANT TO DISCONTINUE...
express blurred picture
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Roku's Phone-Based Customer Care

Roku is a brand of digital media streaming devices and accessories. As one of the most popular streaming device brands in the world, it isn't surprising that Roku gets a lot of customer service calls each and every day.

Why Do People Call Roku Customer Support?

People contact Roku customer support for a range of reasons, including:

  • Help with setting up a device or accessory
  • Technical support and troubleshooting
  • Billing issues
  • Problems with service
  • Issues with identity theft, fraud, or phishing

Best Practices for Calling Roku Customer Service

There are ways to improve your calls to Roku customer service and help ensure that your issue is resolved quickly and professionally:

  • Before calling, make sure you have any necessary documentation in front of you, including invoices, billing statements from your credit card and previous communications between you and Roku regarding your issue, such as an email or chat log.
  • If you are calling for help with a device or accessory, make sure that you have access to it during your call. This will help ensure that you are able to work with the customer service representative to troubleshoot and resolve your issue.
  • Have pen and paper handy so that you can take notes during your conversation with a Roku customer service representative.

How do Consumers Feel About Calling Roku Customer Service?

Roku has a mixed reputation for customer service. While many people are quite pleased with the quality of their Roku products, when things do go wrong, it can be difficult getting in contact with a Roku representative. Dropped calls and long wait times are two issues that come up in discussions about Roku customer service.

There are also reports that Roku is unresponsive to complaints from customers who feel that they have been inappropriately charged for specific premium services. This can

What Kind of Issues can Roku Customer Service Representative Resolve?

Roku customer service representatives are able to handle many customer service inquiries, including helping you to troubleshoot a device, researching credit card charges and answering questions about subscriptions to specific streaming services.

What Can't Be Resolved With a Call to Roku Customer Service?

If you have a malfunctioning device, a Roku customer service representative may be able to help you make basic fixes, but some issues need the attention of a professional repair person. You may have to return your Roku device to the store where you bought it or bring it to an authorized repair center.

Roku works with your existing Internet service or data plan. If a customer service representative determines that the problems that you are having are related to your Internet, Wi-Fi or data connection, you will have to work with your provider to rectify your situation.

Similarly, many Roku devices and accessories are designed to work with third-party products, such as TVs, computers, and mobile devices. In some cases, there may be an incompatibility between your Roku device or service and the equipment that you are trying to use it with. In these cases, a customer service representative for Roku may be able to suggest a fix or work-around, but ultimately has no control over how another company's products perform.

What Should You Do If You Have an Unsuccessful Call with Roku?

If you get off the phone with Roku feeling as if your call didn't go well and your issue was not resolved, don't give up. You still have options for getting Roku to answer your questions or address your concerns.

First, review the notes that you took during your call. If you weren't able to take notes, write down or type out what you remember about your conversation with Roku's customer service team. This information can be useful if you need to escalate your case.

Next, call Roku back. Customer service agents have different levels of training and experience and the next person you speak to may be better equipped to understand your concern and provide you with a resolution.

If a second call to Roku doesn't go well, try getting in touch another way. Roku offers live chat and email support and also responds to inquiries through its social media platforms.

Roku also operates a community forum where users of Roku's products and services try to help each other solve Roku issues. Many consumers state that they've received quality advice in this forum.

Customer Number 816-272-8106 - by the Numbers

Numero di telefono da comporre816-272-8106
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Sab 8: 00-20: 00 PST
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoPremere 1
Attesa media
Attesa corrente17
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web, e-mail
Qualità della comunicazione59%
Qualità dell'aiuto66%
Voti dei clienti3,222
Ultimo aggiornamento delle informazioniSat Oct 24 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Roku's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Roku, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Roku agente. Questo numero di telefono è il miglior numero di telefono di Roku perché 107,868 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 816-272-8106 includono Refund a Charge, Streaming or Download Trouble, Account Setup, Device Support, Can't Login e altri problemi relativi al servizio clienti. Il call center Roku in cui chiami ha dipendenti da India, Philippines ed è aperto Mon-Sat 8am-8pm PST in base ai clienti. In totale, Roku ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Roku, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Roku - by phone or otherwise

Mentre 816-272-8106 è il miglior numero verde di Roku, ci sono 4 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Roku clienti, è informare GetHuman del problema sopra riportato e farci trovare qualcuno che ti aiuti. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via Live Chat per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Roku, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Roku.

What is GetHuman's Relationship to Roku?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Roku. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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