Roku Phone Number

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816-272-8106
Customer service
Current Wait: 23 min (16m avg)
Hours: Mon-Sat 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

Cancelar una compra q mi hija hijo y apenas ella tiene un a*o
Need help upgrading our plan. An error occurs whenever we attempt to upgrade from the...
Hey, I have a Roku device that sticks into the TV. I lost my remote and need to connect...
my credit card has been charged for multiple Roku items, for months while I was very si...
Can't figure out how to get peacock premium it says wrong PIN tried to redo pin still n...
My remote only works the volume. I can't get on any channels or open anything. This h...
I can not login into my roku account
I am being charged for a service on roku I never signed up for
I would like to cancel Disney * on Roku. Thank you .
I got charged for a year of Gaia after I cancelled my trail $***.** this is a fraudule...
I bought a Roku tv from a pawn shop and can’t download apps due to the previous owners...
Roku is supposed to be free but I am getting billed for it every month. Please arrange...
My Onn tv's will not connect to the internet again. I already reset them both and it is...
Roku took money out of my bank account when they should not have and I would like to sp...
HBO Max keeps throwing me out once I pick a movie and press play it takes long to down...
See more recent reasons for calling

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Our Editor's Notes on Roku's Phone-Based Customer Care

Roku is a brand of digital media streaming devices and accessories. As one of the most popular streaming device brands in the world, it isn't surprising that Roku gets a lot of customer service calls each and every day.

Why Do People Call Roku Customer Support?

People contact Roku customer support for a range of reasons, including:

  • Help with setting up a device or accessory
  • Technical support and troubleshooting
  • Billing issues
  • Problems with service
  • Issues with identity theft, fraud, or phishing

Best Practices for Calling Roku Customer Service

There are ways to improve your calls to Roku customer service and help ensure that your issue is resolved quickly and professionally:

  • Before calling, make sure you have any necessary documentation in front of you, including invoices, billing statements from your credit card and previous communications between you and Roku regarding your issue, such as an email or chat log.
  • If you are calling for help with a device or accessory, make sure that you have access to it during your call. This will help ensure that you are able to work with the customer service representative to troubleshoot and resolve your issue.
  • Have pen and paper handy so that you can take notes during your conversation with a Roku customer service representative.

How do Consumers Feel About Calling Roku Customer Service?

Roku has a mixed reputation for customer service. While many people are quite pleased with the quality of their Roku products, when things do go wrong, it can be difficult getting in contact with a Roku representative. Dropped calls and long wait times are two issues that come up in discussions about Roku customer service.

There are also reports that Roku is unresponsive to complaints from customers who feel that they have been inappropriately charged for specific premium services. This can

What Kind of Issues can Roku Customer Service Representative Resolve?

Roku customer service representatives are able to handle many customer service inquiries, including helping you to troubleshoot a device, researching credit card charges and answering questions about subscriptions to specific streaming services.

What Can't Be Resolved With a Call to Roku Customer Service?

If you have a malfunctioning device, a Roku customer service representative may be able to help you make basic fixes, but some issues need the attention of a professional repair person. You may have to return your Roku device to the store where you bought it or bring it to an authorized repair center.

Roku works with your existing Internet service or data plan. If a customer service representative determines that the problems that you are having are related to your Internet, Wi-Fi or data connection, you will have to work with your provider to rectify your situation.

Similarly, many Roku devices and accessories are designed to work with third-party products, such as TVs, computers, and mobile devices. In some cases, there may be an incompatibility between your Roku device or service and the equipment that you are trying to use it with. In these cases, a customer service representative for Roku may be able to suggest a fix or work-around, but ultimately has no control over how another company's products perform.

What Should You Do If You Have an Unsuccessful Call with Roku?

If you get off the phone with Roku feeling as if your call didn't go well and your issue was not resolved, don't give up. You still have options for getting Roku to answer your questions or address your concerns.

First, review the notes that you took during your call. If you weren't able to take notes, write down or type out what you remember about your conversation with Roku's customer service team. This information can be useful if you need to escalate your case.

Next, call Roku back. Customer service agents have different levels of training and experience and the next person you speak to may be better equipped to understand your concern and provide you with a resolution.

If a second call to Roku doesn't go well, try getting in touch another way. Roku offers live chat and email support and also responds to inquiries through its social media platforms.

Roku also operates a community forum where users of Roku's products and services try to help each other solve Roku issues. Many consumers state that they've received quality advice in this forum.

Customer Number 816-272-8106 - by the Numbers

Numero di telefono da comporre816-272-8106
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Sab 8: 00-20: 00 PST
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoPremere 1
Attesa media
Attesa corrente23
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web, e-mail
Qualità della comunicazione57%
Qualità dell'aiuto68%
Voti dei clienti3,220
Ultimo aggiornamento delle informazioniFri Jul 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Roku's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Roku, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Roku agente. Questo numero di telefono è il miglior numero di telefono di Roku perché 107,868 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 816-272-8106 includono Refund a Charge, Account Setup, Streaming or Download Trouble, Device Support, Can't Login e altri problemi relativi al servizio clienti. Il call center Roku in cui chiami ha dipendenti da India, Philippines ed è aperto Mon-Sat 8am-8pm PST in base ai clienti. In totale, Roku ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Roku, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Roku - by phone or otherwise

Sebbene 816-272-8106 sia il miglior numero verde di Roku, ci sono 4 modi totali per metterti in contatto con loro. Il modo migliore per parlare con il loro team di assistenza clienti potrebbe essere semplicemente quello di dire a GetHuman del tuo problema e farci provare a trovare il modo migliore per contattarli o trovare aiuto per quel particolare problema. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite Live Chat per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Roku, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Roku.

What is GetHuman's Relationship to Roku?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Roku. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Roku Contact Info

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