Could you please let me know whether I am being charged one pound per text now and unli...

GetHuman5732192's problema del servizio clienti con Vodafone (UK) da febbraio 2021

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Nome del titolare del conto, numero del conto, indirizzo di fatturazione, numero di telefono del conto e PIN a 4 cifre
The issue in GetHuman5732192's own words
Could you please let me know whether I am being charged one pound per text now and unlimited texts for the rest of the day.*Yesterday at *.** p.m,I sent one text and one pound has been taken from my account.(pay as you go).I have just realised that before,when I topped up the free texts were to be used over a period of seven days,and the text was about ** pence each.*I do not have the need to text all day,therefore I am not benefitting with the free all day texts.*As maybe you can appreciate people well over ** use the mobile when necessary.*Is it possible to go back as before please? I will be grateful for an answer or suggestion.*Thank you*Kind regards Ghislaine

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Vodafone (UK)

Problema del servizio clienti
Reported by GetHuman5732192
feb 8º, 2021 - 4 mesi fa
Not resolved
Visto da 10 clienti finora
Problema simile a 1130 altri
0 clienti che seguono questo

Timeline

GetHuman5732192 ha iniziato a lavorare su questo problema
feb 8º 9:37am