Vodafone (UK) Phone Number

Calling Vodafone (UK) customer service faster by GetHuman

0870-0700191
Customer service
Current Wait: 98 min (89m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Reasons customers like you called recently

I'd like to top up a friends payg mobile with a voucher
i used to have my old uk number with Vodafone, however i moved last year and now i cant...
Flat ****** Blackness Court*Dundee*DD* *PG**************Dear Sir,**I moved into my new...
Hi I have a UK spay as you go simcard from vodafone and was wonderig if I could continu...
i have wrong number on my mobile can you change this for me
I currently payed online on vidafine website for ** pound bundle thinking it would go s...
Please I need in writing from Vodafone they didn't receive£**from my account so I can s...
Since I swap new sim card this afternoon I have no internet connection on my phone,can...
I rung to get my NuC code and have been sent an email. When I followed the link the ema...
I recharged my sons vodaphone number from india *pounds twice. The amount is debited f...
I did a top up of *£ twice to a U* number. The amount has been debited from my account...
I have been issued with a Network Unlock Code from Vodafone which does not work. What d...
I need my phone unlocked
Hello, I have been advised to contact you to let you know that our Direct Debit has bee...
I am getting 'international' call advising my vodafone account is going to be terminate...
See more recent reasons for calling

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Our Editor's Notes on Vodafone (UK)'s Phone-Based Customer Care

Vodafone (UK) is a telecommunications company that provides mobile phone and broadband Internet service. With over 17.8 million subscribers, it isn't surprising that Vodafone (UK) receives a lot of customer service calls.

Why Do People Call Vodafone (UK) Customer Support?

People call Vodafone for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Technical support
  • Scheduling a technician's visit
  • Billing questions
  • Reporting a lost or stolen advice

Best Practices for Calling Vodafone (UK) Customer Service

To help ensure that your call to Vodafone (UK) goes quickly and smoothly, consider the following:

  • Call the correct number at the correct time. There are different phone numbers for consumer and business accounts. There is also a separate number for international calls.
  • Check the time. Customer service is available for pay monthly accounts and for lost/stolen phones 24/7. Pay-as-you-go and home broadband accounts have phone-based customer service from 8 am to 9 pm, and you can upgrade or cancel your account from 8 am to 8 pm daily.
  • Before placing your call, gather any necessary documentation, including your account number, bills, proof of payment (such as a statement from your bank or credit card company) and any correspondence between you and Vodafone (UK) regarding your case
  • If you are calling for help with a device, have it in front of you so that you can troubleshoot along with the customer service representative.
  • Taking notes during your call is often a wise idea. Have pen and paper handy.

How do Consumers Feel About Calling Vodafone (UK) Customer Service?

In 2016, Vodafone was fined $4.6 million pounds for various violations, including a failure to respond to customer complaints properly. Unfortunately, it seems as though customer service has not improved much. In 2019, Vodafone (UK) was voted the worst mobile phone provider in the country.One in five respondents indicated that they had received poor customer service from Vodafone.

What Kind of Issues can Vodafone (UK) Customer Service Representative Resolve?

Vodafone UK customer service representatives can resolve a wide range of issues over the phone. These can include some basic troubleshooting of devices and services, upgrades or cancellations of plans, purchasing new services, setting up technician appointments and addressing billing inquiries.

What Can't Be Resolved With a Call to Vodafone (UK) Customer Service?

While a customer service representative can troubleshoot some issues with devices and systems, they are unable to perform repairs remotely. If you are having problems with a device you may need to bring or mail it to a repair center. Your Vodafone (UK) representative may be able to direct you to a repair center or provide you with a pre-printed mailing label.

Early, some broadband issues may require a repair visit from a technician. A customer service representative can schedule a visit for you.

What Should You Do If You Have an Unsuccessful Call with Vodafone (UK)?

Get off the phone with a Vodafone (UK) customer service agent and feel as though you did not accomplish anything, don't give up. You may still have options for obtaining a resolution.

  • First, review any notes that you took during your original call. This information can be very helpful when you explain your concerns to another Vodafone (UK) agent. If you didn't take notes during your call, write down or type out what you remember from your conversation.
  • Your next step is to call back. You may be in luck and the next representative you speak to could have more training or experience and actually be able to resolve your issue.
  • If you can't resolve your issue with Vodafone (UK), Try getting in touch via a different method. Vodafone does offer a live chat option that offers the benefit of providing a transcript of your conversation. Vodafone (UK) also monitors its social media accounts, so that is another option.
  • Another option is to use Vodafone (UK)'s community message boards and ask for help from other uses or the board monitors.
  • Vodafone (UK) also has a separate complaint department that you can access from its website. You can submit a complaint via email or postal mail.
  • If all else fails, you can file a complaint with Ofcom, the UK regulator of telecommunications companies.

Customer Number 0870-0700191 - by the Numbers

Numero di telefono da comporre0870-0700191
Richiamata disponibileNO
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero9:30
Naviga nel labirinto del telefono verso un essere umanoSeguire le istruzioni per richiedere una fattura
Attesa media
Attesa corrente98
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, email, web, twitter
Qualità della comunicazione74%
Qualità dell'aiuto80%
Voti dei clienti646
Ultimo aggiornamento delle informazioniSat Oct 24 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK)'s Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Vodafone (UK), l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Vodafone (UK) agente. Questo numero di telefono è il miglior numero di telefono di Vodafone (UK) perché 14,244 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 0870-0700191 includono Technical support, Payment arrangement, Account access, Cancel order, Change plan e altri problemi relativi al servizio clienti. Invece di provare a chiamare Vodafone (UK) ti consigliamo di comunicarci quale problema stai riscontrando e quindi eventualmente di contattarli via telefono o e-mail o web o Twitter. In totale, Vodafone (UK) ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Vodafone (UK), quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Vodafone (UK) - by phone or otherwise

Mentre 0870-0700191 è il miglior numero verde di Vodafone (UK), ci sono 5 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Vodafone (UK) clienti, è chiamare il loro +44-7024017198 numero di telefono per il loro Supporto tecnico dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via consumer@help.vodafone.co.uk per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Vodafone (UK), faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Vodafone (UK).

What is GetHuman's Relationship to Vodafone (UK)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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