Whirlpool Phone Number

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866-698-2538
Customer service
Current Wait: 6 min (6m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 9:30am
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Reasons customers like you called recently

I have a new whirlpool *in * removable agitator top loader washer it filled with water...
Received notification installation was delayed. Need additional information.
Random charge to my credit card by you.
please replace new washing machine
recall on MODEL WTW****DW* AND SERIAL C********
Whirlpool washer came with apt. Dont know how to start it.
Bought a home with appliances. Refrigerator (wrs***cihz**) doesn’t make ice. Arm is stu...
Microwave not working
Unable to replace my water filter it won’t be removed from the fridge
Bought a house with new whirlpool appliances. The Oven*Range had an issue and I'm tryin...
New washer whirlpool * in * removable agitator. never completes cycle. Fills and drai...
I used to work for Hotpoint for about ** years but the pension provider doesn't know wh...
Checking on a part I’ve ordered that is now three weeks late for my month old dishwasher.
I want to confirm if you sent my email or if it went to whirlpool? can you confirm, i...
I’m checking the status of my service parts that were ordered a couple weeks ago. *I a...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Whirlpool's Phone-Based Customer Care

Whirlpool is a major manufacturer of home appliances. As one of the largest and most respected appliance companies, it is not surprising that Whirlpool receives many requests for customer service each and every day.

Why Do People Call Whirlpool Customer Support?

People call Whirlpool customer support for a range of reasons, including:

Getting information about products

Placing, changing and canceling orders

Checking on the status of an order

Locating authorized retailers and service technicians

Troubleshooting and technical support

Filing a warranty claim

Getting information on available parts

Billing issues

Questions about financing

Best Practices for Calling Whirlpool Customer Service

There are several things that you can do to help ensure that your call to Whirlpool customer service is handled quickly and professionally:

Make sure that you are calling the correct number. Whirlpool has different toll-free numbers for US and Canadian customers

Make sure that you are calling during hours of operation. Monday through Tuesday 8 AM to 8 PM Eastern time, Wednesday through Friday 9 AM to 7 PM Eastern time.

If you are calling about an issue regarding a specific appliance, Whirlpool asks that you have your model and serial number prior to calling. The Whirlpool website offers detailed instructions as to how to find your model and serial number.

Have other relevant documentation handy. This might include order confirmations, financing agreements, billing statements, warranties, and communications between you and Whirlpool regarding your current issue. If you are working with a third-party retailer or technician, have contact information for those businesses available as well.

Have some way of taking notes during your call. Call notes can be very useful if you have to speak to more than one person about your issue, or if you have to escalate your case.

How do Consumers Feel About Calling Whirlpool Customer Service?

As is true with many large companies, there seem to be mixed opinions regarding the level of quality provided by Whirlpool phone-based customer service representatives. Some people complain of long wait times to access a live person when calling the Whirlpool call center. Others note that there can be challenges in arranging for service for products. Still, there are many people who report being satisfied with the level of service they have received.

What Kind of Issues can a Whirlpool Customer Service Representative Resolve?

A Whirlpool customer service representative can resolve many issues over the phone, including providing information about products, taking and managing orders, arranging for refunds and exchanges, assisting with repairs and service, or providing information about authorized retailers.

What Can't Be Resolved With a Call to Whirlpool Customer Service?

Household appliances often have complex issues and while a customer service representative may be able to assist with troubleshooting and basic support, you may need to arrange to have a professional technician visit your home for diagnostics and repair. A representative can assist in this process, but this will take time and you will have to be present for the technician visit.

If you purchased your client through a third-party retailer or used a third-party technician's service for repairs, keep in mind that a phone representative may have limited ability to address conflicts with these other businesses. The representative may be able to take a report, but may not be able to mediate a conflict.

If you worked with a third-party company to finance your purchase of Whirlpool appliances, many of your financing issues will have to be dealt with the finance company, not Whirlpool itself.

What Should You Do If You Have an Unsuccessful Call with Whirlpool?

If you get off the phone with Whirlpool customer service and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still have options.

First, review your call notes. You may find areas of miscommunication or misunderstanding that contributed to the failure of your first call.

Call back. Politely explain to the representative that this is your second call about this issue and then describe what went wrong during the first call. You may also want to describe your preferred resolution so that you and the agent are working toward a common goal. Keep in mind that customer service representatives have different levels of training and experience and the next person you speak to may be in a better position to provide you with help.

If a second call does not work, try getting in touch another way. Whirlpool does offer a live chat option for customer service. Another option is to send a letter via postal mail describing your issue. While this is a slower way of resolving your issue, many companies do prioritize complaints received via snail mail. Make sure that you send your letter using a tracking method so that you know when Whirlpool received your correspondence.

Another option is to contact the retailer that sold you your Whirlpool appliance. A manager or salesperson there may be willing to advocate on your behalf, or resolve the problem themselves as a goodwill gesture.

Customer Number 866-698-2538 - by the Numbers

Numero di telefono da comporre866-698-2538
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 8: 00-20: 00 EST
Il momento migliore per comporre il numero9:30
Naviga nel labirinto del telefono verso un essere umanoPremere 0 ad ogni richiesta.
Attesa media
Attesa corrente6
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, email, web, chat
Qualità della comunicazione51%
Qualità dell'aiuto62%
Voti dei clienti6,730
Ultimo aggiornamento delle informazioniFri May 13 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Whirlpool's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Whirlpool, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Whirlpool agente. Questo numero di telefono è il miglior numero di telefono di Whirlpool perché 31,542 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 866-698-2538 includono Technical support, Returns, Complaint, Repairs, Warranty claim e altri problemi relativi al servizio clienti. Il call center Whirlpool in cui chiami ha dipendenti da Michigan ed è aperto Mon-Fri 8am-8pm EST in base ai clienti. In totale, Whirlpool ha 3 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Whirlpool, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Whirlpool - by phone or otherwise

Sebbene 866-698-2538 sia il miglior numero verde di Whirlpool, ci sono 6 modi totali per metterti in contatto con loro. Il secondo modo migliore per parlare con il proprio team di assistenza clienti, secondo altri Whirlpool clienti, è chiamare il loro numero di telefono 877-817-6750 per il loro reparto Assistenza clienti. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite 877-817-6750 per Assistenza clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Whirlpool, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Whirlpool.

What is GetHuman's Relationship to Whirlpool?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Whirlpool. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Whirlpool Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Whirlpool contacts
Whirlpool Numero di telefonoBEST
Whirlpool Live Chat
Whirlpool Supporto via email
Whirlpool Help desk
General customer information

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