Royal Mail Domande frequenti sui clienti

Hmmm... wir sind nicht sicher über das spezifische Verfahren in diesem Fall. Es ist wichtig, die Informationen in der E-Mail genau zu überprüfen und eventuell auch nach weiteren Anweisungen zu schauen. In vielen Fällen kann der Zustelldienst weitere Schritte zur Neuaushändigung des Pakets bereitstellen. Es könnte hilfreich sein, sich direkt an den Kundenservice zu wenden. Den Link zur aktuellsten Kontaktinformation finden Sie auf dieser Seite.

If your tracking indicates that your parcel has been delivered but you haven't received it, please check around your property for any safe places where it might have been left. It's also a good idea to ask your neighbors if they may have received it by mistake. If you still can't locate it, we recommend following the claim process for missing items as per our guidelines.

If a parcel has the wrong address on it, Royal Mail will attempt to return it to the sender. If the sender’s details are also incorrect or missing, the parcel may be held at a local Delivery Office or returned to a central return office.

The Stamp Swap Scheme is run by the Philatelic Trading department at Royal Mail. You can request a form by sending an email or a letter. Please provide your full name, address, and specify that you are interested in the Stamp Swap Scheme. Royal Mail will then send you a form that you need to fill out and return. Please make sure to follow the instructions given on the form. Be aware that there might be some delays due to high demand or during busy times like Christmas.

Yes, you can still use Royal Mail's Christmas stamps after Christmas. There is no expiration date on these stamps. As long as the validity of the stamps hasn't been compromised by damage and the face value meets current postage rates, they are eligible for use to send mail.