Does Hartsfield–Jackson Atlanta International Airport offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Tuesday, and the most busy day is Friday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hartsfield–Jackson Atlanta International Airport below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hartsfield–Jackson Atlanta International Airport phone number to document the phone system.
Here is how our research team describes the way the Hartsfield–Jackson Atlanta International Airport phone system greets you: Thank you for calling. You've reached the Customer Information Center at Hartsfield Jackson Atlanta International Airport. For additional information and updates, please join us on social media at ATL Airport. Please listen closely to the following menu options. For airline information, press 1. For directions to the airport, press 2. For Airport lost and found, press 3. For ground transportation assistance, press 4. For the Mama vapid information, press 5. For general information or to speak to an airport customer service representative, press 6.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 6
Below are some clips we've found from Hartsfield–Jackson Atlanta International Airport's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling.
You've reached the customer information center at Hertzville Jackson Atlanta International Airport.
We're here to serve you between the hours of seven AM to eleven PM daily.
For additional information and updates, please join us on social media at ATL Airport.
Please listen closely to the following menu options.
For airline information, press one. For directions to the airport, press two.
For airport lost and found, press three."
Excerpt from a call with Hartsfield–Jackson Atlanta International Airport
Sunday, February 25, 2024 7:01 PM
The first phone menu
"Thank you for calling. You've reached the customer information center at Hertzville Jackson Atlanta International Airport.
We're here to serve you between the hours of seven AM to eleven PM daily.
For additional information and updates, please join us on social media at ATL Airport.
Please listen closely to the following menu options.
For airline information, press one.
For directions to the airport, press two."
Excerpt from a call with Hartsfield–Jackson Atlanta International Airport
Monday, April 1, 2024 8:31 PM
What are the hours and when should I call?
Hartsfield–Jackson Atlanta International Airport operates the call center for this 800-897-1910 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Hartsfield–Jackson Atlanta International Airport at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hartsfield–Jackson Atlanta International Airport phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hartsfield–Jackson Atlanta International Airport staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hartsfield–Jackson Atlanta International Airport is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call Hartsfield–Jackson Atlanta International Airport
In summation, the best day to call Hartsfield–Jackson Atlanta International Airport is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hartsfield–Jackson Atlanta International Airport staffs the call center well on Tuesday.
Why Customers Call Hartsfield–Jackson Atlanta International Airport
If you have time to do a bit of reading before you call Hartsfield–Jackson Atlanta International Airport, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Hartsfield–Jackson Atlanta International Airport customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hartsfield–Jackson Atlanta International Airport, and their purpose. Are any of these similar to the reason you are trying to call?
Bringing medication on board: "I was wondering how do I bring my medication on board?"
- From a call lasting 2m 47s , Mar 12, 2025 2:27 PM
Delta check-in assistance: "Hi. My son is flying Delta from Georgia to Philly tomorrow, I was just calling to check-in for him, but Delta's saying that they closed."
- From a call lasting 4m 36s , Feb 25, 2024 7:01 PM
Inquiring about parking rates: "How much is your daily parking?"
- From a call lasting 2m 53s , Feb 6, 2024 12:32 AM
Refund policy inquiry: "Can you provide information on the refund policy for airport tickets?"
- From a call lasting 2m 20s , Jan 4, 2024 7:48 PM
Information about why customers call Hartsfield–Jackson Atlanta International Airport is extracted from issues that customers have reported to GetHuman.
More Hartsfield–Jackson Atlanta International Airport Customer Service Contacts
There are of course other ways to contact Hartsfield–Jackson Atlanta International Airport customer service besides the phone. Below we list the best ones, by medium.
Hartsfield–Jackson Atlanta International Airport Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Hartsfield–Jackson Atlanta International Airport customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Hartsfield–Jackson Atlanta International Airport's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hartsfield–Jackson Atlanta International Airport agent. This phone number is Hartsfield–Jackson Atlanta International Airport's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-897-1910 include and other customer service issues. Rather than trying to call Hartsfield–Jackson Atlanta International Airport first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Hartsfield–Jackson Atlanta International Airport has 1 phone number. It's not always clear what is the best way to talk to Hartsfield–Jackson Atlanta International Airport representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hartsfield–Jackson Atlanta International Airport. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hartsfield–Jackson Atlanta International Airport. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.