Toll-free·Calls Customer Service·Most popular US Trust number
Q:
How do I talk to a live human at US Trust?
A:Calling this US Trust number should go right to a real human being
Q:
Does US Trust offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this US Trust phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this US Trust number should go right to a real human being
In fact, much of this information on this page is superfluous because this US Trust phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
US Trust operates the call center for this 800-878-7878 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 20 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Trust phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Trust staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Trust is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 20 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call US Trust
In summation, the best day to call US Trust is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that US Trust staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call US Trust
If you have time to do a bit of reading before you call US Trust, we recommend you read over some of our problem-specific articles.
US Trust is a renowned wealth management and private banking institution serving affluent individuals, families, and institutions across the United States. As a subsidiary of Bank of America, it brings a legacy of nearly 240 years and a commitment to delivering personalized financial solutions. US Trust specializes in providing comprehensive services tailored to clients' complex wealth management needs, including investment management, trust and estate planning, philanthropic strategies, and family office administration. With a team of highly experienced professionals, they strive to understand and address the unique goals and aspirations of each client, offering expert guidance and bespoke solutions customized to their financial circumstances. US Trust prides itself on its long-standing heritage, deep expertise, and unwavering dedication to helping clients grow and preserve their wealth across generations.
US Trust offers a range of account options tailored to clients' unique needs, leading to varying fee structures. The fees associated with US Trust accounts depend on factors such as the type of account, the level of service required, and the size of the portfolio. High-net-worth individuals with complex financial situations might require more comprehensive services that entail higher fees, while clients with simpler needs may have access to more affordable options. US Trust aims to ensure transparency by providing clients with a detailed breakdown of any applicable fees during the account establishment process. Clients are encouraged to consult with a US Trust advisor to discuss their specific requirements and determine the appropriate cost structure for their account.
US Trust offers a variety of accounts tailored to meet the diverse financial needs of individuals and institutions. Our account options include Personal Wealth Management accounts, which provide comprehensive solutions to preserve and grow wealth. We also offer Trust and Fiduciary Services accounts, delivering personalized trust administration and investment management for individuals, families, and institutions. Additionally, we provide Custody and Escrow Services, catering to the needs of retirement plans, foundations, endowments, and corporations. For institutional clients, US Trust offers Global Wealth and Investment Management accounts, delivering integrated investment solutions and advice. Whether client goals involve wealth preservation, family wealth transfer, or philanthropic endeavors, US Trust's extensive account options cater to a range of financial objectives with a commitment to exceptional service and expertise.
Click the link above to get answers to just about any US Trust customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is US Trust's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Trust agent. This phone number is US Trust's best phone number because 120 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-878-7878 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call US Trust first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, US Trust has 1 phone number. It's not always clear what is the best way to talk to US Trust representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for US Trust. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Trust. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.