Sam's Club Phone Number
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Current Wait: 23 min (22m avg)
Hours: 24 hours, 7 days; best time to call: 1pm
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Reasons customers like you called recently
Change my membership date
I placed multiple orders yesterday that are being shipped on two different dates. These...
Flight was canceled and rescheduled to next day. I need to talk about the travel insura...
I need some one that can help me with the app has the wrong information
I can't sign into my account. I chose the forgot password options and never received a...
Hi my online order came damaged mandarinorange cups broken and leaked everywhere
My order ********** ** items *Sam send * shipment ***times **** items . I want to know...
I have *****$ Purchases from Sams Club and I want my Refund because Sams Club sent all...
My order keeps going to the wrong address the last time I ordered something that was su...
Did not receive my order
I am so very frustrated with Sams and I need a supervisor immediately!See more recent reasons for calling
Help me with my issue
Our Editor's Notes on Sam's Club's Phone-Based Customer Care
Sam's Club is a membership warehouse that sells a range of services and goods. As one of the oldest and largest membership clubs in the country, it isn't surprising that it gets a lot of requests for customer service.
Why Do People Call Sam's Club Customer Service?
People call Sam's Club customer service for a variety of reasons, including:
- Purchasing a new membership
- Making changes to an existing membership
- Asking questions about member benefits
- Technical support or troubleshooting
- Initiation of the refund or exchange process
- Order status issues
- Reporting on in-warehouse experiences
Best Tips for Calling Sam's Club Customer Support
There are several things that you can do to help ensure that your call is handled quickly and professionally:
- Ensure that you are calling the right number. Sam's Club has different numbers for some of its products and services, such as travel or its co-branded credit cards.
- Consider the nature of your request: If you are having issues with your local warehouse club, try resolving it with the staff or management there. Sam's Club's national call center may be able to help, but you are likely going to get a quicker resolution by handling the situation locally.
- Have your membership number handy, along with any relevant documentation, which may include product names or model numbers, warranties, order confirmations or any previous correspondence between you and Sam's Club about your issue.
- Have some way of taking notes during your call.
How Do People Feel About Their Calls to Sam's Club Customer Service?
Sam's Club is well-known for providing excellent customer service to its members and consumers report a high level of satisfaction with the support they've received.
What Sort of Issues Can Sam's Club Phone-Based Customer Service Resolve?
Sam's Club customer service agents can address many different issues, including membership issues and concerns, technical support and troubleshooting issues, order status issues, billing inquiries and helping to facilitate returns.
What Can't Easily Be Resolved Over the Phone with Sam's Club?
There are some issues that Sam's Club phone-based support can help with, but these issues may not be completely resolvable over the phone:
- Some returns may need to be dealt with at the store or by physically mailing back the product. You may get a phone authorization or assistance for the return, but you will have to do the work of actually returning the product.
- If you are having a problem with electronics that are incompatible with other products in your home, your agent may be able to suggest a workaround but he or she may not be able to resolve the problem completely.
- Sam's Club travel representatives may have limited recourse when dealing with third-party travel vendors.
What Can I Do if my Call to Sam's Club is Unsuccessful?
Even good companies sometimes miss the mark when it comes to customer service. If you get off the phone with an agent and feel as though your issues were not resolved or understood, don't fret. You still have options.
- Review your call notes. You may be able to identify an area of miscommunication or misunderstanding that led to the failure of your first call.
- Call back. Explain that this is your second call regarding this matter and describe what went wrong during your first call and what you would like to see happen with your case. The next agent you speak to may be in a better position to understand and address your issue because he or she has more training or experience.
- Try getting in touch another way: Sam's Club does offer live chat on its website. You might also try reaching out via social media platforms.
- Your local warehouse club manager may also be willing to advocate for you or, in some cases, resolve the issue in the store as a goodwill gesture.
Customer Number 888-746-7726 - by the Numbers
Numero di telefono da comporre888-746-7726
Chiamata ricevuta da una persona realeSÌ
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero1 pm
Naviga nel labirinto del telefono verso un essere umanoPremere 3, quindi 5, quindi 3
Rango (tra i numeri di telefono)1
Metodi alternativitelefono, web
Qualità della comunicazione71%
Voti dei clienti6,868
Ultimo aggiornamento delle informazioniSat Aug 06 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Sam's Club's Best Toll-Free/800 Customer Phone Number
Questo è il miglior numero di telefono di Sam's Club, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Sam's Club agente. Questo numero di telefono è il miglior numero di telefono di Sam's Club perché 46,536 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 888-746-7726 includono Account Access, Dispute a Charge, Cancel Account, Track an Order, Missing Item e altri problemi relativi al servizio clienti. Il call center Sam's Club in cui chiami ha dipendenti da Norfolk, VA / Argentina ed è aperto 24 hours, 7 days in base ai clienti. In totale, Sam's Club ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Sam's Club, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.
Contacting Sam's Club - by phone or otherwise
Sebbene 888-746-7726 sia il miglior numero verde di Sam's Club, ci sono 2 modi totali per metterti in contatto con loro. Il modo migliore per parlare con il loro team di assistenza clienti potrebbe essere semplicemente quello di dire a GetHuman del tuo problema e farci provare a trovare il modo migliore per contattarli o trovare aiuto per quel particolare problema. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite Online Help per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Sam's Club, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Sam's Club.
What is GetHuman's Relationship to Sam's Club?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sam's Club. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.