To receive your bills again for your auto pay account, you can try the following steps. Firstly, check your online National Grid account, particularly your email settings. You may have chosen to switch to paperless billing, so check your emails, including the spam folder. If this doesn't solve the issue, you will need to contact National Grid's customer service. They can verify your account information and make changes if needed to ensure you're receiving your bills. Have your account number handy to speed up this process. If the issue persists, it may be due to a system error on National Grid's end, and they can work on resolving this for you.
chiesto a Mar 29, 2024 3:35 PM