I went to see a movie for the second time this month and the app said "You need to be w...

GetHuman2906492's customer service issue with MoviePass from May 2019

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The issue in GetHuman2906492's own words
I went to see a movie for the second time this month and the app said "You need to be within *** yards of the theater and wouldn't let me check in even when I turned my phone off and restarted it. What's going on? This is the second time this month this has happened?
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MoviePass

Customer service issue
Reported by GetHuman2906492
May 11th, 2019 - a mon ago
I have an issue with MoviePass too
Not resolved
Seen by 1 customer so far
Similar issue to 4052 others
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Timeline
GetHuman2906492 started working on this issue
May 11th 8:49pm