I got a new credit Card. When I notified them they told me my account was fine and the...

GetHuman7844798's problema del servizio clienti con Netflix da settembre 2022

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The issue in GetHuman7844798's own words
I got a new credit Card. When I notified them they told me my account was fine and they had been paid but I cannot get onto Netflix when I use my Infinity Remote.*I was not able to use my smart TV to complete the steps they request.* I need a customer service rep to walk me through it on the phone and perhaps lap top because I am.not a digital native and need support to be able to use the service I am paying for.

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Netflix

Problema del servizio clienti
Reported by GetHuman7844798
set 29º, 2022 - 2 mesi fa
Not resolved
Visto da 3 clienti finora
Problema simile a 638 altri
0 clienti che seguono questo

Timeline

GetHuman7844798 ha iniziato a lavorare su questo problema
set 29º 7:03am