Netflix Phone Number
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Current Wait: 42 min (15m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently
hi ive changed debit card and payment missed
I can't get Netflix on my other tv when I already paeid for it on one tv it's trying to...
Screen says I can’t access my account because too many screens are being used at the sa...
I can’t access my account because an error comes up stating that someone else. is usin...
What changed my password and now it won’t let me in
netflix is suddenly notworking on my tv I checked and the credit card payment was proce...
Just wondering, why I received a disconnect? Maybe my card needs updating? Please let...
I was charged for my free trial
Need to update my email. My old email was hacked and I no longer have access to it
Riverdale the new season witch is season * is not coming out when it said know google t...
my auto payment was declined so i went on Netflix and changed my card info. you can pro...
I was texted that my payment was declined. I took screenshots because Im pretty sure it...
First of all, I have not received any notification before my free trial ends, secondly...
I never signed up for netflix and it has been activated pleas cancel and do not charge me
I want to know why I have * transactions on my visa I want it rectifiedSee more recent reasons for calling
Help me with my issue
Our Editor's Notes on Netflix's Phone-Based Customer Care
Netflix is a major video streaming and DVD rental service that operates in the United States and around the world. With a customer base of over 148 million, it isn't surprising that Netflix customer service gets a lot of calls every day.
Why Do People Call Netflix Customer Support?
People call Netflix customer support for a range of reasons, including:
- Technical support with using the website as well as streaming video
- Billing issues
- Issues with overall service
- Starting, changing, or ending subscriptions
- Setting and managing parental controls
- Issues with DVDs, delivery and returns
Best Practices for Calling Netflix Customer Service
Here are some tips for ensuring a productive call to Netflix that gets your questions answered and issues resolved:
- Have everything in front of you that you might need during your call, including your username, any correspondence from Netflix about your situation, your credit or debit card if you are having payment issues, or financial statements that document billing errors.
- If you are calling about a technical issue, be sure you can access your device while on the call so that you and the representative can troubleshoot the issue together.
- Before calling, log into your Netflix account. Visit the Help page and click on the "Call Us" button. You'll be provided with a phone number to call as well as with a separate, numeric code that you should enter into the system when calling. Doing this will speed up your call.
- Have pen and paper handy so that you can take notes. You may need to write down information about using your service properly, confirmation numbers or other details, such as the name of the customer service representative who is assisting you.
How Do Consumers Feel About Calling Netflix Customer Service?
Netflix prides itself on offering a quality customer experience and generally speaking, customers are happy with the level of customer service that Netflix provides. Wait times can vary by day and time that you are calling, but this is normal for just about every company.
What Kind of Issues can a Netflix Customer Service Representative Resolve?
A Netflix customer service representative can resolve most customer issues, including troubleshooting technical issues, researching and correcting billing problems, resetting accounts in case of hacking or fraud, and making changes to accounts, including starting or ending subscriptions.
If you have a DVD rental account with Netflix, you can ask a representative to check to see whether a DVD has been mailed or whether a return has been processed by Netflix.
What Can't Be Resolved by Phone with Netflix Customer Service?
A Netflix customer service representative will not be able to resolve issues with your equipment nor your Internet or cellular service. If it is determined that a problem with your streaming service is related to your device or devices, or your connectivity, you will need to work with your cable company, Internet provider or mobile phone company to deal with the issue.
Netflix cannot control how quickly the Postal Service delivers and returns DVD mailers. If you are having difficulty with your mail delivery, you will need to work with the post office to achieve a resolution.
What Should You do if your call to Netflix is Unsuccessful?
If you get off the phone with Netflix and feel as if you were not able to get your questions answered, or that your issue is not yet resolved, don't fret. You still have options.
- Before re-contacting Netflix, take a few minutes to go over the notes you took during your call. If you didn't take notes, jot down what you remember from your conversation with the customer service representative. Having this information fresh in your mind will make it easier for you to explain what happened during your next call.
- Call Netflix back. Keep in mind that agents are trained differently and some have more experience than others. The next person you speak to might be in a better position to understand your concern and resolve it then the agent who took your first call.
- Get in touch with Netflix via its live chat service. Communicating via live chat has the advantage of giving you a transcript of what both you and the customer service representative said during your conversation. This can be useful if you have to escalate your case.
Customer Number 888-638-3549 - by the Numbers
Numero di telefono da comporre888-638-3549
Chiamata ricevuta da una persona realeSÌ
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoPremere 0 ad ogni richiesta.
Rango (tra i numeri di telefono)1
Metodi alternativitelefono, chat, web, twitter
Qualità della comunicazione60%
Voti dei clienti29,491
Ultimo aggiornamento delle informazioniThu Jan 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Netflix's Best Toll-Free/800 Customer Phone Number
Questo è il miglior numero di telefono di Netflix, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Netflix agente. Questo numero di telefono è il miglior numero di telefono di Netflix perché 309,348 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 888-638-3549 includono Cancel My Services, Account Access, Refund a Charge, Streaming or Download Trouble, Request a Show e altri problemi relativi al servizio clienti. Il call center Netflix in cui chiami ha dipendenti da Colorado, Oregon, Michigan ed è aperto 24 hours, 7 days in base ai clienti. In totale, Netflix ha 4 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Netflix, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.
Contacting Netflix - by phone or otherwise
Mentre 888-638-3549 è il miglior numero verde di Netflix, ci sono 7 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Netflix clienti, è chiamare il loro 800-585-8131 numero di telefono per il loro Assistenza clienti dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-585-8131 per Assistenza clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Netflix, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Netflix.
What is GetHuman's Relationship to Netflix?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netflix. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.